HelloFresh
SeniorInstructionalDesigner
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optimal for Senior candidates.
“Senior Instructional Designer at HelloFresh. Skills: Content design, Operational expertise, AI tools. Translate operational processes into training content. Apply AI tools for content generation”
What They're Looking For.
Must Have
Working fluency with AI tool stack, Experience with 360Learning or comparable LMS, Experience with AI-assisted content creation tools
Nice to Have
Multimedia production skills, Video editing skills, Screen capture skills, Graphic design skills
What You'll Do.
Translate operational processes into training content
Apply AI tools for content generation
Serve as content partner for process changes
Update training for new equipment
Update training for SOPs
Create visually clear training materials
Create compliance-ready training materials
Create immediately useful training materials
How You'll Work.
Team & Collaboration
Collaborative team environment; Share templates; Co-produce content; Support during surge periods
Full Job Description
ABOUT HELLOFRESH GROUP At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past decade, we've grown from a single meal kit brand into a global food solutions group — the world's leading meal kit company, active in 18+ countries across 3 continents. The HelloFresh Group includes HelloFresh, Green Chef, EveryPlate, Factor (ready-to-eat), Chefs Plate, and Youfoodz. Each brand serves a distinct audience but shares our commitment to making cooking accessible, sustainable, and delicious. Our distribution centers are the operational heart of everything we deliver — and the people who run them deserve world-class training. ABOUT THE ROLE: WHAT'S IN THE BOX We're building something new — a dedicated Training Content Team within the Global Value Stream organization, designed to transform how our DC associates learn, grow, and perform across all four of our US brands. This team will own the full lifecycle of operational training content: from converting legacy Google-platform materials into modern, multi-modal learning experiences, to building net-new content for evolving processes, to creating the visual training assets that make complex operations legible on the floor. We are hiring one Training Content Specialist role to fill up to four positions on this team. Each specialist will be assigned a defined set of brands and operational domains based on their background and expertise — but all positions share the same responsibilities, standards, and mission. You will be responsible for some of the brands and domains listed below, not all of them. Your assigned scope will be determined through the interview process. What stays constant across all positions: you will be translating complex operational processes into high-quality, accessible training content for our DC associates, using 360Learning as our primary platform, leveraging AI tools for production efficiency, and buildi
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