REXEL
Retail
SeniorInsideSalesRepresentative
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Senior Inside Sales Representative at REXEL. Skills: Inside sales, Customer relationships, Order processing. Process telephone orders. Quote product prices”
Industry & Context.
Problem-solving skills; Root-cause analysis
Work overtime as needed
What They're Looking For.
Must Have
4+ years customer service, 4+ years sales, 4+ years electrical distribution experience, High School or GED, Ability to handle complex issues, Comprehensive product knowledge, Comprehensive application knowledge, Ability to prioritize tasks, Ability to manage deadlines, Ability to work overtime
Nice to Have
Microsoft Office proficiency, Relevant ERP systems proficiency, Customer Relation Management Tools proficiency
What You'll Do.
Process telephone orders
Quote delivery specifications
Offer substitute products
Assist outside sales personnel
Process priority transactions
Utilize digital tools to sell
Answer technical questions
Increase business through product sales
Prospect for new accounts
Establish customer relationships
Maintain customer relationships
Learn customer operations
Evaluate customer operations
Identify customer objectives
Identify customer requirements
Identify customer preferences
Resolve customer issues promptly
Process product quotations
Process product proposals
Follow up on quotations
Follow up on proposals
Gather market information
Report company information
Report competitor information
Report pricing information
Report product information
Participate in product meetings
Participate in product seminars
Participate in process seminars
Participate in product training
Pursue product applications
How You'll Work.
Communication Scope
Presentation skills; Organization skills
Full Job Description
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Senior Inside Sales Representative to join our REXEL USA team REMOTE! Summary: The Senior Inside Sales is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do: * Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate * Assist outside sales personnel by processing priority transactions * Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers * Prospect for new accounts within a specified geographical territory * Manage a defined customer base and establish and maintain customer relationships. May be responsible for managing a larger number of customers more complex customers * Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolves customer issues promptly using root-cause analysis * Process product quotations/proposals and provide continuous follow up throughout the comp
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