Staffbase
SaaS
SeniorImplementationConsultant
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Implementation Consultant at Staffbase. Skills: Implementation, Consulting, Client-facing, Project Management. Lead customer implementations. Manage project plan”
What You'll Achieve.
outstanding experience adopting the Staffbase platform; move their content and comms processes into Staffbase; build a foundation before and during the initial rollout; making Staffbase a part of the client’s core architecture
Industry & Context.
Troubleshoot and triage customer issues
What They're Looking For.
Must Have
implementing Software-as-a-Service solutions, enterprise-scale deployments, application functional expertise, business application deployment cycles, account management expertise, Project management experience, 5+ years of consulting/client-facing experience
Nice to Have
comms background
What You'll Do.
Lead customer implementations
Manage project resources
Communicate implementation status
Build product knowledge
Understand customer requirements
Apply Staffbase best practices
Apply industry best practices
Establish customer adoption
Develop best practices
Troubleshoot customer issues
Estimate new projects
Write Statements of Work
Develop plan for growth
Identify future expansion
How You'll Work.
Team & Collaboration
Work with Sales; Partner with Sales; Partner with CSMs
Communication Scope
Clearly communicate implementation status
Process & Methodology
managing the project plan, managing project resources
Full Job Description
About Staffbase We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience. We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication. We are looking for a Senior Implementation Consultant to use their delivery and technology expertise for client implementations of Staffbase. You have worked for several years as a consultant or in a similar role before, and understand the value of nurturing client relationships. This role is focused on making sure that new and existing Staffbase customers have an outstanding experience adopting the Staffbase platform. Your job is to see the world from the customers’ eyes and make sure they can move their content and comms processes into Staffbase. What you’ll be doing Lead new Staffbase customer implementations, including managing the project plan and project resources, for both onboarding and growth phases Ensure that a plan is in place for each engagement for deployment, change management, and adoption programs Clearly communicate implementation status, issues, risks, and effort Build and sustain in-depth product knowledge regarding our core products Understand customer use cases and requirements, and in turn, apply Staffbase best practices for enterprises to those customer implementations Apply ve
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