OpenGov

Government Technology

SeniorImplementationConsultant

$120–130k Chicago, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Implementation Consultant at OpenGov. Skills: Implementation projects, Customer advisory, Solution development. Lead and manage implementation projects. Gather data requirements”

What You'll Achieve.

Drive value for customers; Ensure successful implementation; Deliver on organizational objectives; Ensure maximum customer value; Strengthen public trust; Power effective government; Achieve high-performance government; Deliver tactical business targets

Industry & Context.

Government Technology
Problems you'll solve

Advanced problem-solving; Evaluate variable factors; Adapt complex techniques

What They're Looking For.

Must Have

6-8 years experience in public sector, 4 years experience in software implementation consulting, Advanced knowledge of analyzing/reporting financial data, Proficiency in training customers on software solutions, Advanced Excel skills, Skills in conceptualization, modeling, and design, Proven ability to lead and mentor teams, Track record of working in fast-paced environments, Excellent verbal and written communication skills, Ability to effectively network and influence stakeholders, Demonstrated ability to adapt quickly to changes, Familiarity with SaaS solutions, APIs, or Cloud technologies, Knowledge of Agile & Scrum methodologies

Nice to Have

Develop deep expertise in governmental processes across multiple states

What You'll Do.

Lead and manage implementation projects

Gather data requirements

Configure technical platform

Provide administrator training

Serve as technical advisor

Analyze customer requirements

Address customer pain points

Develop tailored solutions

Collaborate with engagement teams

Deliver customer experience

Provide training programs

Establish best practices

Refine best practices

Gather customer feedback

Document customer feedback

Communicate customer feedback

Contribute to product discussions

Work with internal departments

Drive delivery efficiencies

Inform product roadmaps

Provide training to team members

Take ownership of initiatives

Provide guidance on complex matters

Contribute to business targets

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal departments; Sales teams; R&D teams

Communication Scope

Verbal communication; Written communication; Customer communication; Stakeholder influence

Process & Methodology

Agile, Scrum

Full Job Description

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY: The Senior Implementation Consultant plays a critical role in driving value for OpenGov customers by leading the seamless and successful implementation of our solutions. This position requires advanced product knowledge, extensive subject matter expertise, and the ability to provide creative and effective solutions. The Senior Implementation Consultant oversees complex implementation projects, provides mentorship to team members, and contributes strategically to delivery operations, sales scoping, and product development efforts. This role also involves establishing cross-functional relationships and delivering on organizational objectives while ensuring maximum value for customer investments. RESPONSIBILITIES: - Lead and manage complex, end-to-end implementation projects for new and expanding customers, including data requirements gathering, technical platform configuration, administrator training, and other implementation needs. - Serve as the primary technical advisor for customers, ensuring effective communication, smooth deployment, and alignment with organizational objectives. - Act as a truste

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