Flywire
Fintech
SeniorImplementationConsultant
Neural analysis suggests this role is
optimal for mid candidates.
“Senior Implementation Consultant at Flywire. Skills: Product implementation, Client management, Fintech payments. Act as subject matter expert. Work with clients”
What You'll Achieve.
Meet team goals
Industry & Context.
Travel up to 15%
What They're Looking For.
Must Have
6+ years experience Higher Education, Knowledge of Higher Education ERPs, Excellent client-facing communication skills, Excellent internal communication skills, Knowledge of implementing payment software, Knowledge of configuring payment software, Experience training software end users, Understanding of payment processing industry
Nice to Have
Student Finance experience preferred, SaaS based integrations experience, Change management experience higher education, Experience in Fintech
What You'll Do.
Act as subject matter expert
Work with project managers
Conduct project discovery
Conduct implementation
Conduct change management
Conduct knowledge transfer
Implement student receivable solutions
Implement eCommerce solutions
Provide product best practices
Provide system training
Provide onsite support
Develop product documentation
Maintain product documentation
Provide internal knowledge transfer
Support relationship management
Conduct training sessions
Conduct testing sessions
Contribute to product vision
Collaborate with customers
Collaborate with teammates
Collaborate with product management
Collaborate with stakeholders
Assist with onboarding documentation
Assist with training materials
Assist with implementation support
Assist with data gathering
Assist with analytics
Assist with customer success metrics
How You'll Work.
Team & Collaboration
Global teams; Project teams; Implementation teammates; Product management; Stakeholders; Hiring Manager; Peers; VP department
Communication Scope
Written communication; Oral communication
Full Job Description
Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.a The Opportunity: Flywire is seeking an experienced, self-motivated Implementation Consultant to join our dynamic and growing global team. The Implementation Consultant will act as the subject matter expert for the product area(s) that they are focused on. If you have experience in student financial services, change management within higher education, experience with SaaS based integrations, and want to launch your career in the exciting world of Fintech this is the role for you! Key Responsibility: As a subject matter expert the Implementation Consultant will work closely with clients and project managers on project discovery, implementation, change management, and overall knowledge transfer. * Work collabo
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