Dematic

SeniorHROperationsPartner-CustomerBackgroundChecks&Badging

$57–79k Grand Rapids, Michigan, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior HR Operations Partner - Customer Background Checks & Badging at Dematic. Skills: Background Checks, Employee Consent, HR Operations. Own end-to-end processing of Amazon customer background checks. Manage employee consent processes for badge access”

What You'll Achieve.

Improved process stability; Reduced rework; Decreased escalation volume

Industry & Context.

Problems you'll solve

Identify gaps; Manage stakeholders effectively; Reduce rework; Drive practical improvements; Identify trends, rework drivers, and systemic risks; Recommend mitigation actions; Support resolution of complex cases; Investigate process breakdowns; Implement fixes

What They're Looking For.

Must Have

3+ years of experience in HR Operations, compliance processing, or customer-facing HR execution, Demonstrated experience managing background checks, consent, or sensitive employee data, attention to detail and ability to manage high-volume, deadline-sensitive work and competing priorities, Experience coordinating across HR, business stakeholders, and external customers, Experience with HR systems and tracking tools (Workday, vendor platforms, Excel-based trackers), professional written, verbal, and presentation skills, with experience delivering clear, confident communication to large audiences and senior stakeholders, Demonstrated curiosity and initiative, with examples of identifying gaps and driving process improvements in evolving operational environments

What You'll Do.

Own end-to-end processing of Amazon customer background checks

Manage employee consent processes for badge access

Support secure transfer of PII for contingent workers

Ensure background checks completed prior to data release

Perform required system entry for onboarding

Maintain accurate trackers

Create process for collection and transfer of PPI data

Act as primary escalation point for issues

How You'll Work.

Team & Collaboration

Coordinate closely with HRBPs, PPOCsPOCs, Amazon customer contact(s), and Legal or Compliance partners; Communicate clearly with internal and external stakeholders

Communication Scope

professional written, verbal, and presentation skills; delivering clear, confident communication to large audiences and senior stakeholders; Translate complex processes into clear guidance; Deliver live presentations; Facilitate Q&A

Full Job Description

The Senior HR Operations Partner - Customer Background Checks & Badging (Amazon) is responsible for the end‑to‑end execution of customer background check and badging requirements for Dematic employees supporting Amazon sites. This role sits within HR Operations and exists due to sustained volume growth, external customer compliance requirements, and the need for dedicated ownership to reduce operational risk and escalation load. The role serves as the primary HR Operations point of accountability for Amazon customer background checks, employee consent processing, badge access data coordination, status tracking, and issue resolution. Success in this role is measured by improved process stability, reduced rework, and decreased escalation volume across Amazon background checks and badging. The process environment is complex, evolving, and fast‑paced, requiring curiosity and initiative to identify gaps, manage stakeholders effectively, reduce rework, and drive practical improvements. Other duties and responsibilities may be assigned as required or necessary to support broader HR Operations execution and priorities. # **We offer:** * Career Development * Competitive Compensation and Benefits * Pay Transparency * Global Opportunities Learn More Here: _Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._ _This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ The base pay range for this role is estimated to be $57,200-$78,650 at the time of posting. Final compensation will be determined by va

Free ATS check

Applying for this Senior HR Operations Partner - Customer Background Checks & Badging role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Dematic?

Real rants from real employees. Read before you apply.

Read Company Rants →