Jll
SeniorHousekeepingExecutive
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Housekeeping Executive at Jll. Skills: Housekeeping management, Vendor coordination, Reporting. Coordinate with site vendors. Assist Team Manager /Property Manager”
Industry & Context.
Problem-solving skills
48 hours weekly
What They're Looking For.
Must Have
1-2 years of work experience
Nice to Have
Degree / Diploma in hotel management/hospitality, Effective communication skills, Customer-oriented service outlook
What You'll Do.
Coordinate with site vendors
Assist Team Manager /Property Manager
Provide backup as required
Take daily property rounds
Coordinate cleaning matters
Maintain daily/monthly reports
Share reports with Property Manager and client
Schedule weekly vendor meetings
Maintain attendance summary record for salary
Investigate customer queries
Resolve customer queries
Escalate queries to supervisors
Develop subordinate vendor staff
Mentor subordinate vendor staff
Assist in improving procedures
Assist in monitoring procedures
Ensure cost-effective services
Ensure efficient services
Assist in preparing documentation
Assist in developing documentation
Plan work for supervisors
Schedule work for teams
Inspect work for teams
Assign work to supervisors
Brief staff regarding duties
Brief staff regarding work areas
Brief staff regarding special instructions
Ensure housekeeping staff is well-groomed
Monitor staff cleaning as per standards
Maintain surfaces to enhance longevity
Ensure janitor closets are maintained
Ensure storage areas are maintained
Take customer feedback
Assess customer needs
Evaluate customer satisfaction levels
How You'll Work.
Team & Collaboration
Cross-functional coordination; Coordinate with site vendors; Coordinate with team
Communication Scope
Customer-oriented service
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Senior Housekeeping Executive** **Property and Asset Management** **What this job involves** You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine, etc. You will also be assisting the Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables: * Taking daily property rounds, coordinating with the team to close any matters related to cleaning. * Maintaining daily/monthly reports, i.e. DMR and MMR, and sharing the same with Property Manager and client. * Schedule weekly vendor meetings to discuss daily issues if any. * Maintaining/preparing monthly attendance summary record for salary. * Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. * Developing and mentoring new and subordinate vendor staff * Assisting in improving and monitoring procedures to ensure cost-effective and efficient services. * Assisting in preparing and developing the documentation of standard policies and procedures * Plans, schedules, inspect, and assigns work to subordinate supervisors and/or teams. * Manage landscaping and gardening. * Regularly brief all staff regarding their duties, designated areas of w
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