Jll
SeniorHousekeepingExecutive
“Senior Housekeeping Executive at Jll. Skills: Housekeeping management, Vendor coordination, Reporting. Coordinate with site vendors. Assist Team Manager /Property Manager”
Industry & Context.
Problem-solving skills
48 hours weekly
What They're Looking For.
Must Have
1-2 years of work experience
Nice to Have
Degree / Diploma in hotel management/hospitality, Effective communication skills, Customer-oriented service outlook
What You'll Do.
Coordinate with site vendors
Assist Team Manager /Property Manager
Provide backup as required
Take daily property rounds
Coordinate cleaning matters
Maintain daily/monthly reports
Share reports with Property Manager and client
Schedule weekly vendor meetings
Maintain attendance summary record for salary
Investigate customer queries
Resolve customer queries
Escalate queries to supervisors
Develop subordinate vendor staff
Mentor subordinate vendor staff
Assist in improving procedures
Assist in monitoring procedures
Ensure cost-effective services
Ensure efficient services
Assist in preparing documentation
Assist in developing documentation
Plan work for supervisors
Schedule work for teams
Inspect work for teams
Assign work to supervisors
Brief staff regarding duties
Brief staff regarding work areas
Brief staff regarding special instructions
Ensure housekeeping staff is well-groomed
Monitor staff cleaning as per standards
Maintain surfaces to enhance longevity
Ensure janitor closets are maintained
Ensure storage areas are maintained
Take customer feedback
Assess customer needs
Evaluate customer satisfaction levels
How You'll Work.
Team & Collaboration
Cross-functional coordination; Coordinate with site vendors; Coordinate with team
Communication Scope
Customer-oriented service
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