CommBank

Financial Services

SeniorHomeLendingSpecialist-CustomerServiceLending(Auburn)

A$95–135k ~AI est. Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Home Lending Specialist - Customer Service Lending (Auburn) at CommBank. Skills: Home lending, Business development, Relationship building. Grow lending pipeline. Support customers”

What You'll Achieve.

Deliver tailored lending solutions; Deliver outstanding customer outcomes; Grow business outcomes

Industry & Context.

Financial Services

What They're Looking For.

Must Have

Demonstrated success in home lending, Track record of growing and managing a pipeline, Proven ability to generate self-sourced business, Experience managing complex lending scenarios, Understanding of credit policy, Understanding of responsible lending obligations, Understanding of risk management principles

Nice to Have

Interpreting detailed financial information, Commercial acumen, Relationship-building capability, Lending expertise, Identifying broader banking opportunities, Identifying relationship opportunities, Developing trusted partnerships, Customer-focused approach, Passion for delivering outstanding service outcomes, High attention to detail, Commitment to compliance, Commitment to quality outcomes

What You'll Do.

Grow lending pipeline

Lead lending conversations

Structure lending applications

Manage lending applications

Partner with branch colleagues

Partner with specialist teams

Ensure applications meet credit policy

Ensure applications meet regulatory requirements

Ensure applications meet responsible lending requirements

Contribute to team culture

Strengthen community presence

How You'll Work.

Team & Collaboration

Branch colleagues; Specialist teams

Communication Scope

Lending conversations

Full Job Description

* **Take ownership of a senior lending portfolio with a strong focus on self-generated business** * **Grow meaningful relationships through community engagement and referral partnerships** * **Deliver tailored lending solutions while working alongside a high-performing branch team** **Do work that matters** In this senior lending role, you’ll support customers through some of their most important financial decisions by delivering tailored lending solutions across purchasing, investing, refinancing, renovating and more complex lending scenarios. With a strong focus on business development, you’ll proactively grow your network, build referral partnerships and generate new opportunities through community engagement, while managing applications end-to-end and collaborating closely with branch colleagues and specialist teams to deliver outstanding customer outcomes. **See yourself in our team** You’ll be joining our Customer Service Lending team - a high-performing and collaborative team focused on helping customers move forward with confidence. As a Senior Home Lending Specialist, you’ll be recognised as a trusted lending expert within the branch and local community, using your commercial acumen, relationship-building capability and lending expertise to grow your network, support customers through complex lending needs and drive strong business outcomes. **What you 'll be doing** * Growing your lending pipeline through networking, community engagement and referral partnerships * Supporting customers through every stage of the home buying journey with tailored lending solutions and exceptional service * Leading meaningful lending conversations to understand customers’ goals and identify the right financial solutions * Structuring and managing lending applications end-to-end, including more complex lending scenarios * Partnering closely with branch colleagues and specialist teams to deliver seamless customer outcomes * Ensuring lending applications meet credit policy, reg

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