Pfizer
Pharmaceutical
SeniorHealthRepresentative(Vaccines)
“Senior Health Representative (Vaccines) at Pfizer. Skills: Customer relationships, Pharmaceutical sales, Vaccine portfolio. Onboard customers to new platforms. Implement virtual/in-person engagement strategies”
What You'll Achieve.
Achieve annual targets; Ensure adherence to Compliance, Legal, Medical and Regulatory requirements
Industry & Context.
Analytical skills to identify the connections between data, products and the needs of both Health Care Professionals and patients; Strategic thinking and planning
Possess a class 3 valid driving license, Preferably possess a car
What They're Looking For.
Must Have
Minimum 5 years sales experience in pharmaceutical/medical device industry, Class 3 valid driving license
Nice to Have
Previous vaccine experience, Possess a car
What You'll Do.
Onboard customers to new platforms
Implement virtual/in-person engagement strategies
Develop and implement business and territory call plans
Drive identified customers to digital service offerings
Ensure customers gain best value from services
Build rapport and relationships with customers
Maintain a methodical approach toward call objectives
Utilize current digital tools effectively
Gain deep understanding of HCP needs
Share expert product advice
Tailor data and deliver promotional activities
Align customer lifecycle with Pfizer portfolio
Connect customers to internal Pfizer people
Provide objective and scientifically sound medical information
Incorporate use of educational programs
Identify opportunities for improving patient care
Support HCPs with designated portfolio
Strategic deployment of Pfizer resources
Work effectively across multiple virtual engagement platforms
Integrate guidance from management and support functions
Collaborate effectively with other CF colleagues
Seek and develop awareness of external market conditions
Connect customer discussions with external trends
Establish a working relationship with Pfizer Teams
Share insights from customers
Manage and achieve annual targets
Ensure adherence to Compliance
Medical and Regulatory requirements
Provide support for relevant inline vaccines
Share relevant brand and therapy area updates
Convey relevant messages across multiple vaccines
Establish trusting relationships with customers
Navigate complex hospital stakeholder environment
Expert in secondary care environment
Expert in Primary Care environment
Understand environment and challenges of HCPs
Act to come back to business with solutions
Leverage virtual/digital channels
Act as single point of contact for vaccines
Understand how products interplay
Have a product POA change based on customer needs
Ensure a customer centric approach
and manage customer relationships
Become the customer’s trusted business advisor
Extend relationship beyond transactional to needs analysis
Demonstrate expertise in relationship skills
Deliver innovation and thought leadership
Represent the full spectrum of Pfizer value
Responsible for overall service excellence within the account
Act as the customer advocate internally at Pfizer
Maximize opportunity across the Pfizer portfolio
Monitor progress with key accounts
Evolve Account Plans as appropriate
Analyze and understand the local environment
Utilize insights to create and execute value propositions
Apply proficiency in business acumen
Develop and lead the Account Plan
Coordinate marketers and cross functional team
How You'll Work.
Team & Collaboration
Work effectively across multiple virtual engagement platforms; Integrate guidance from management and other support functions (Marketing, Medical) and technical solutions (e.g. RTE) into call; Collaborate effectively with other Customer-Facing (CF) colleagues; Establish a working relationship with the Pfizer (Digital) and Medical Teams; Share insights gained with sales manager, marketers and cross functional colleagues; Develops and leads the Account Plan and coordinates marketers and cross functional team
Communication Scope
Written and verbal communication skills
Process & Methodology
Develops and implements effective business and territory call plans, Develops and leads the Account Plan
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