SeniorGrowthAnalyst

WHO WE ARE Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. THE ROLE We're hiring a Senior Growth Analyst to own the numbers behind how Heidi grows. You'll sit in the data team and partner closely with Sales, Marketing, and Growth, turning a fast-moving stream of go-to-market data into the decisions that set our trajectory. This is the analyst the GTM org trusts to tell them the truth: what's actually working, what isn't, and where the next dollar of growth comes from. You'll work across the full funnel, from a self-serve signup through to an enterprise close, and own the metrics that connect them. WHAT YOU'LL DO - Own GTM analytics end to end: pipeline and conversion, revenue and ARR, acquisition and attribution, and our product-led motion. - Define the metrics that matter. Set what "good" looks like for funnel conversion, CAC and payback, expansion and churn, win rates and forecasting, and activation-to-paid. - Untangle our two motions. Self-serve and sales-led overlap constantly. Help the business understand where they meet, where they support each other, and where each one wins. - Build the dashboards, models and AI tooling that let GTM leaders self-serve their own answers, so analysis scales past your own keyboard. - Run the hard analyses: channel ROI and