SeniorGroupManager-Operations-RTR

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Role SummaryThe Senior Group Manager – FinOps will provide strategic and operational leadership to multiple, complex Finance & Accounting (F&A) processes, including Record to Report (R2R), Banking Operations, FP&A, Group Reporting, RI Accounting, Accruals, and associated control frameworks. The role requires strong domain expertise, a transformational mindset, and the ability to drive excellence across diverse FinOps teams.Key Responsibilities1. Operational Leadership & Delivery Excellence• Lead end to end F&A operations across multiple towers including R2R, RI Accounting, Banking, Accruals, Month-End Close, BSA.• Ensure 100% adherence to client SLAs, KPIs, compliance standards, and process governance.• Drive operational excellence through continuous improvement, automation, and transformation initiatives across FinOps processes.• Ensure accurate, timely reconciliations, general accounting controls, cash management, treasury support, and banking operations oversight.2. Client Relationship & Stakeholder Management• Serve as the primary senior interface for executive level client stakeholders, including CFO-level counterpa