Workday
SeniorGlobalAROperationsAnalyst
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Global AR Operations Analyst at Workday. Skills: Accounts Receivable, Collections, Customer service. Maintain customer accounts. Troubleshoot past due balances”
What You'll Achieve.
Resolve past due balances; Meet customer needs
Industry & Context.
Problem-solving; Analytical skills
What They're Looking For.
Must Have
5+ years Accounts Receivable, 5+ years customer facing experience
Nice to Have
Accounting degree preferred, Business degree preferred, CFA charterholder preferred, CPA preferred, FRM preferred, Series 7 preferred, Series 63 preferred, Series 65 preferred, CAIA preferred, CFP preferred, ACCA preferred, ACA preferred
What You'll Do.
Maintain customer accounts
Troubleshoot past due balances
Respond to customer inquiries
Distribute customer statements
Resolve purchase order issues
Reconcile customer accounts
Analyze past due accounts
Recommend action for past due balances
Reconcile transactions and balances
Calculate bad debt reserve
Maintain AR customer files
Investigate customer queries
Resolve customer queries
Advocate for best outcomes
Follow up with customers
Develop ideas to meet customer needs
Collaborate across teams
Demonstrate effective communication
Present to senior management
Complete special projects
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior management audiences
Communication Scope
Customer communication; Interpersonal communication; Verbal communication; Written communication; Senior management presentations
Full Job Description
**Your work days are brighter here.** We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. **About the Team** Located in Dublin - Workday's Accounts Receivable, Collections Team is a diverse group of customer service focused people, with an invaluable mix of experience and backgrounds. **About the Role** Workday is expanding its Global AR Operations team in Dublin and is seeking a highly skilled **_Accounts Receivable Analyst, Collections_** who wants to make their mark on a growing organization. This position is responsible for managing a portfolio of customer credit accounts in various capacities within the A/R team which include: customer service, troubleshooting/resolving past due balances and coordination with other Workday functional teams to assist in resolving issues. The ideal candidate is a self-starter, a great communicator, and enjoys collaborating with people with a diverse set of talents, in a
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