Jll

healthcare

SeniorGeneralManager

$165–175k Oakland, California, United States; San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior General Manager at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. manages comprehensive operations of healthcare ambulatory facilities including medical office buildings, outpatient clinics, and diagnostic centers. serves as the single point of contact for facility operations, property management, and client service delivery for hospital system-owned and leased medical real esta”

What You'll Achieve.

operational metrics; achieve cost savings through preferred vendor process; create action support leasing brokers with property data

Industry & Context.

healthcare
Problems you'll solve

problem-solving; strategic thinking capabilities

Eligibility Requirements

regional travel required, Availability for after-hours or emergency facilities support, Occasional weekend or evening work for urgent facility issues, Candidates must be authorized to work in the United States without sponsorship.

What They're Looking For.

Must Have

Bachelor's degree or equivalent work experience, Valid state real estate license (required or obtained within client-defined timeframe), 7+ years property management medical real estate strongly preferred, 3+ years team management experience, Demonstrated healthcare facility operations and ambulatory care environment experience, financial and accounting ability to interpret financial statements, Experience with real estate financial and budgeting software, Understanding of building systems, infrastructure, and maintenance processes, Proficiency in Microsoft Office, Excellent customer service, interpersonal, and supervisory skills, Advanced oral and written communication skills, problem-solving and strategic thinking capabilities, Ability to work independently with organizational and time management skills

Nice to Have

CFM, FMP, RPA, FMA, CPM, EPA Section 608, Geographically dispersed portfolio management, healthcare construction/renovation project management

What You'll Do.

manages comprehensive operations of healthcare ambulatory facilities including medical office buildings

and diagnostic centers

serves as the single point of contact for facility operations

and client service delivery for hospital system-owned and leased medical real estate

Oversee operations of owned and leased ambulatory

manage lease administration for third-party tenants and healthcare support leasing process and vacancy

reconcile CAM allocations and landlord

obtain annual Fair Market Value studies

Direct day-to-day operations of staff and manage work order systems ensuring SLA

coordinate maintenance

transition from reactive repairs to preventive maintenance

Ensure compliance with HIPAA

Anti-kickback statutes

establish emergency preparedness

manage incident reporting and claims

Manage operating and capital budgets including forecasting

accounts receivable/payable

and track expenses for budget

achieve cost savings through preferred vendor process

invoices and collect tenant rents timely

Manage vendor relationships and monitor competitive bidding for service agreements

provide ongoing training and career development

Respond to physician and tenant needs per established

communicate proactively with

meet regularly with tenant survey tenants and create action

support leasing brokers with property data

How You'll Work.

Team & Collaboration

cross-functional coordination; vendor/stakeholder management; team management experience; interpersonal skills; supervisory skills; Ability to work independently

Communication Scope

Advanced oral and written communication skills; communicate proactively with; meet regularly with tenant survey tenants and create action

Process & Methodology

resource planning, continuous improvement, strategic thinking capabilities

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **POSITION OVERVIEW** The Sr. General Manager manages comprehensive operations of healthcare ambulatory facilities including medical office buildings, outpatient clinics, and diagnostic centers. This role serves as the single point of contact for facility operations, property management, and client service delivery for hospital system-owned and leased medical real estate. **KEY RESPONSIBILITIES** * **Property & Lease Management:** Oversee operations of owned and leased ambulatory properties; manage lease administration for third-party tenants and healthcare occupiers; support leasing process and vacancy management; reconcile CAM allocations and landlord billings; obtain annual Fair Market Value studies. * **Facility Operations:** Direct day-to-day operations of staff and contractors; manage work order systems ensuring SLA compliance; coordinate maintenance, transition from reactive repairs to preventive maintenance programs; property inspections. * **Compliance & Safety:** Ensure compliance with HIPAA, Stark Laws, Anti-kickback statutes, and Joint Commission standards; establish emergency preparedness plans; promote safety-first culture; manage incident reporting and claims. * **Financial Management:** Manage operating and capital budgets including forecasting, accounts receivable/payable, and reporting; track expenses for budget compliance; achieve cost savings through preferred vendor utilization; process in

Free ATS check

Applying for this Senior General Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Jll?

Real rants from real employees. Read before you apply.

Read Company Rants →