SeniorFundOperationsManager

bunch https://www.bunch.capital/ is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you. This critical role will help operationalise our go-to-market strategy in the fund administration space. By taking ownership of and professionalizing customer interactions in the enterprise segment, this role will ensure complex post-onboarding operations, enabling our team to scale significantly TOP RESPONSIBILITIES - Ensure customer satisfaction during onboarding and act as the main point of contact for Account Managers during post-onboarding. - Coordinate onboarding responsibilities for enterprise and fund customers, ensuring all deadlines are met. - Be part of the execution of complex post-close operations processes, including capital calls, distributions, and recurring investor reporting. - Collaborate with module owners and own projects to improve workflows that enhance the quality and speed of delivery. - Support the onboarding process for at least two fund migrations and two new fund setups. - Manage entity setup, LP onboarding, capital call, and reporting setup execution for a Fund on our platform. - Get familiar with and utilize all internal tools. - Provide initial improvement suggestions for onboarding and the migration processes. ABOUT YOU - You have gained 4+ years of experience in dynamic environments like consulting, VC, or law, where you developed a skillset in project management and handled tight deadlines. - Knowledge of fund services and operations or experience in fund law, including a key understanding of fund structures, the ability to review LPAs and identify key (economical) terms. - Strong client-first attitude and experience communicating with customers. - Excellent communicati