SeniorFrontEndEngineer

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. This is a Senior Engineering position World-class customer service is one of the cornerstones of Wolt 💙 Over the years we have invested heavily in our in-house support tooling — because we're convinced it's the secret sauce that keeps customers, couriers, and merchants smiling across all 30 countries we operate in. The Agents Experience team is building the global unified platform for everyone who supports our customers across Wolt, DoorDash, and Deliveroo. This is the single tool tens of thousands of agents will rely on every day to resolve cases, communicate with customers, and access the context they need to act fast. Our platform supports several thousand concurrent users and powers 20M+ conversations every month. We're not just consolidating tools, we're building a cutting-edge platform packed with automations and AI-driven features that boost agent productivity and let our support teams operate at top efficiency. From intelligent case routing to in-context AI assists, the work you do here translates directly into faster resolutions for tens of millions of customers worldwide. So if you're ready to roll up your sleeves and craft tools that match the same level of quality and passion we dedicate to our consumer products, you've found your tribe at Wolt