SeniorForwardDeployedEngineer-PartnerSuccess

About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. About the role: As a Senior Forward Deployed Engineer - Partner Success (SFDE) at Parloa, you will play a key role in scaling how we deliver AI Agents through our partner ecosystem. You’ll be on the front lines of enterprise AI adoption - delivering cutting-edge technology into some of the most complex environments in the world. Your mission: lead end-to-end deployment projects from an engineering perspective - not just implementing what exists, but engineering what’s required to make it succeed at enterprise scale. FDEs are our in-field product engineers. You will adapt architecture to enterprise realities and engineer integrations across systems and APIs to make partner deployments successful. Your work is both hands-on and in a consulting role - you’ll be building, debugging, and architecting solutions directly in the field with our partners. What you ship not only makes deployments succeed, it also defines how partners and customers experience Parloa and shapes what our product becomes. With this role sitting in our Partner domain, this is a highly consultative, partner-facing role at the intersection of Solution Engineering, architecture, consulting, and hands-on engineering. You will work closely with partners and their customers to design, shape, guide, and build AI Agent implementations, ensuring successful outcomes while enabling partners to independently execute over time. Areas of ownership: Co-Lead d