Gridware
Technology
SeniorFieldSupervisor
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Field Supervisor at Gridware. Skills: Field operations management, Team leadership, Vendor management, Safety compliance. Lead field team members. Own team performance”
Industry & Context.
Fault mitigation; Issue detection; Incident analysis
Frequent travel (30-50%), Flexible hours
What They're Looking For.
Must Have
7+ years field/construction operations, 3+ years managing field leads, Direct experience with utilities, Experience managing hourly employees, Proven track record managing contracted field labor, Organizational skills, Written communication skills, Verbal communication skills, Comfortable being safety voice, Grounded in industry safety standards, Willingness to travel frequently (30-50%), Work flexible hours, Valid driver's license
Nice to Have
Experience with union labor, Background in construction, Background in telecom, Background in renewables, Background in utility operations, Experience managing line contractor relationships, Comfort with iOS-based field apps, Comfort with digital install workflows, Comfort with evolving field tooling, Experience operating across multiple utility customers, Experience operating across US regions
What You'll Do.
Lead field team members
Conduct performance reviews
Manage career development
Manage technician schedules
Manage technician timesheets
Identify technician candidates
Manage day-to-day performance
Ensure appropriate staffing
Coordinate cross-region planning
Drive consistent supervisor practice
Serve as escalation point
Own training materials
Own standard operating procedures
Author onboarding program
Convert field learnings into SOPs
Revise contractor training
Revise safety training
Own interface with contracted crews
Manage vendor performance
Manage contract terms
Explore net-new contractors
Provide feedback into product design
Provide feedback into install tooling
Provide feedback into field app development
Represent Field Operations in escalations
Own safety program execution
Set tailboard standards
Set Job Hazard Analysis standards
Ensure consistent use of safety tooling
Enforce safety policies
Enforce safety best practices
How You'll Work.
Team & Collaboration
Partner with utility crews; Partner with HR/L&D; Partner with EH&S; Partner with Senior Manager; Cross-functional collaboration; Customer-facing escalations
Communication Scope
Written communication; Verbal communication; SOP development; Playbook development
Full Job Description
## Description About Gridware Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io. Role Overview The Senior Field Supervisor will lead Gridware's in-field team members— the people who manage technicians that partner with utility crews to install Gridscopes for our customers and report to the Senior Manager, Field Operations. This role owns the day-to-day performance, development, and standards of the on-the-ground field team as Gridware scales across customers, regions, and into international markets. This is a player-coach role. You'll still be on site at peak install windows and to check in on projects and crews, but increasingly your job is making sure the supervisors on your team have what they need to make good calls in the field, hold a consistent quality bar, and develop into stronger leaders themselves. ## Responsibilities Team Leadership Lead, develop, and manage a team of Field Operations Supervisors anchored to major US regions Own weekly 1:1s, quarterly performance reviews, growth plans, and career development for each direct report Manage hourly field technicians schedules and timesheets Hire new Field Operations Supervisors as the team scales regionally and internationally Coordinate and run trainings for new cohorts of technicians and refresh training for the existing team Build the bench — ide
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