Datadog
SeniorFieldEnablementAssociate,TS
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“Senior Field Enablement Associate, TS at Datadog. Skills: enablement operations, live program delivery, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Execute and manage end-to-end logistics for training programs. Coordinate with People Operations and IT to ensure seamless system integration across all global field programs”
Industry & Context.
identify real-world training gaps; recommend improvements to the TS enablement strategy
What They're Looking For.
Must Have
3+ years of experience in enablement, operations, or a customer-facing technical role, Ability to independently manage multi-step program logistics—scheduling, communications, stakeholder coordination, and system updates—with minimal oversight, Proficient in Google Workspace, Hands-on experience with enablement and collaboration tools such as Docebo (LMS), Confluence, and Slack, Ability to interpret program metrics—survey results, completion rates, attendance trends—and translate them into actionable recommendations, Written and verbal communication skills, with the ability to craft professional communications for a global audience, Fluent in English, both written and spoken, with the ability to communicate effectively across global teams
Nice to Have
Experience in a SaaS or fast-moving technology environment, particularly within a Go-to-Market organisation, Familiarity with Datadog's platform or comparable observability tools (e. g. , Datadog Fundamentals certification), Hands-on experience with project management tools and principles (e. g. , Asana, Jira), Experience with data visualization tools such as Tableau or Metabase, Basic understanding of learning methodologies or instructional design practices, Proficiency in French
What You'll Do.
Execute and manage end-to-end logistics for training programs
Coordinate with People Operations and IT to ensure seamless system integration across all global field programs
Manage communication for field programs
Co-facilitate training sessions and lead specific modules
Work with Technical Solutions teams to understand day-to-day workflows
identify real-world training gaps
and align enablement initiatives to team needs
Host recurring enablement calls and technical product deep-dive sessions
Provide field observations and learner feedback to help improve training materials and program delivery
Manage post-training surveys and reporting on program effectiveness
How You'll Work.
Team & Collaboration
Coordinate with People Operations and IT; Work with Technical Solutions teams; serve as a key point of contact between field teams and product owners; support colleagues' professional development
Communication Scope
written and verbal communication skills; craft professional communications for a global audience; fluent in English, both written and spoken; communicate effectively across global teams
Process & Methodology
manage multi-step program logistics, scheduling, communications, stakeholder coordination, system updates, project management tools and principles
Full Job Description
As part of Datadog’s Go-to-Market Enablement department, the Technical Solutions (TS) Enablement team delivers ongoing education and scalable learning experiences for our internal product experts—including Sales Engineers, Support Engineers, and Technical Account Managers. Specifically, the TS Field Enablement team leads high-impact, live programs designed to drive technical proficiency and consistent execution across our global technical teams. The Opportunity As a Senior TS Field Enablement Associate, you will serve as a specialist who bridges the gap between enablement operations and live program delivery. You will be responsible for ensuring our global programs work at scale while beginning to step into a facilitation role. This is an ideal role for someone with a strong operational foundation who is looking to grow into a training and delivery specialist. This role is designed to set you up for long-term growth — equipping you with the skills, relationships, and field context to take on greater ownership of enablement delivery over time. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Execute and manage end-to-end logistics for training programs, including speaker scheduling, training room coordination, enrollment workflows, and train-the-trainer logistics. Coordinate with People Operations and IT to ensure seamless system integration across all global field programs. Manage communication for field programs, including Slack channels, resource pages, and program updates, to keep stakeholders and learners aligned. Co-facilitate training sessions and lead specific modules, such as new hire onboarding, to support global delivery. Work with Technical Solutions teams to understand day-to-day workflows, identify real-world training gaps, and align enablemen
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