JLL

SeniorFacilitiesManager

South Brisbane, Queensland, Australia FULL TIME
The Brief

“Senior Facilities Manager at JLL. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Deliver assets to JLL standards. Achieve KPIs and Service Level Agreement targets”

What You'll Achieve.

Achieving KPIs; Service Level Agreement targets; On-time, on-budget service delivery; Meet or exceed financial targets; Operational excellence

Industry & Context.

Problems you'll solve

Risk mitigation; Disaster recovery; Business continuity

Eligibility Requirements

24/7 emergency support, CM3 registration, Safety plans, SWMS documentation

What They're Looking For.

Must Have

Experience in commercial real estate, Skilled trades experience, Technology experience, Facilities and building management experience, Contract administration experience, Financial stewardship experience, Health & Safety compliance experience, Operations management experience, Risk mitigation experience

Nice to Have

Experience applying relevant experience to a new industry

What You'll Do.

Deliver assets to JLL standards

Achieve KPIs and Service Level Agreement targets

Manage four commercial assets

Serve as off-site key contact

Ensure operational excellence

Foster teamwork and performance excellence

Align contractors with JLL values

Manage stakeholder relationships

Attend monthly/quarterly meetings

Prepare recommendations with property team

Develop leasing strategies

Manage vendor performance

on-budget service delivery

Maintain compliance with procurement guidelines

Process invoices efficiently

Plan and deliver contracts cost-effectively

Monitor contract expirations

Conduct monthly KPI meetings

Maintain accurate meeting minutes

Manage tender process

Ensure safety requirements remain current

Meet or exceed financial targets

Adhere to JLL's Code of Ethics

Follow financial processes consistently

Manage budgets with variance commentary

Collaborate on annual budgets

Provide safe working environments

Ensure statutory compliance

Implement Permit to Work program

Drive operational safety improvements

Implement industry best practices

Implement continuous improvement

Maintain building procedures

Maintain performance measures

Conduct routine site inspections

Provide 24/7 emergency support

Manage tenant lease issues

Maintain property/tenant registers

Ensure consistent security of building systems

Implement property risk management programs

Maintain disaster recovery plans

Maintain business continuity plans

Establish escalation procedures

Establish incident reporting procedures

Engage third-party specialists for audits

How You'll Work.

Team & Collaboration

Foster teamwork and performance excellence; Ensuring contractors align with JLL's values of collaboration, communication, and work ethics; Proactively manage stakeholder relationships across organizational levels; Collaborate on annual operating and capital expenditure budgets

Communication Scope

Communication

Process & Methodology

Contract administration, Manage tender process, Risk mitigation programs

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