nbn
SeniorExpertDataandAIUtilisationandSelfService
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“Senior Expert Data and AI Utilisation and Self Service at nbn. Skills: Data and AI Utilisation, Self-Service Capabilities, Product Management, Stakeholder Engagement. identifying business unit self-service data and AI requirements. enabling effective use of existing enterprise capabilities”
What You'll Achieve.
effective use of existing enterprise capabilities; address priority gaps; practical outcomes; clearer guardrails; targeted capability uplift; scalable outcomes; sustained business value; scalable, reusable solutions; ongoing evolution of self-service capabilities aligned to business value
Industry & Context.
strategy and consulting-style problem solving; structured thinking; shape product direction; define priorities
2-year fixed term contract, full working rights in Australia
What They're Looking For.
Must Have
product management or delivery roles, working with data and analytics, strategy and consulting-style problem solving, structured thinking, Agile delivery methodologies, technical expertise in self-service analytics, reporting, visualisation, governed data access, develop business cases for capability uplift, excellent communication skills, translate complex concepts for non-technical audiences, drive adoption through clear processes, guardrails, and targeted enablement, full working rights in Australia
Nice to Have
enterprise self-service data environments, collaborating with architecture, engineering, and vendor teams to deliver scalable outcomes
What You'll Do.
identifying business unit self-service data and AI requirements
enabling effective use of existing enterprise capabilities
shaping solutions to address priority gaps
translating business needs into practical outcomes through improved adoption of existing tools
and targeted capability uplift
and adoption of select self-service capabilities
driving the enterprise self-service strategy and capability roadmap
prioritising and translating AI-driven and self-service opportunities into actionable initiatives
maintaining a holistic view of enterprise demand and capability
overseeing end-to-end delivery of key uplift initiatives
promoting adoption through targeted enablement
and continuous improvement
How You'll Work.
Team & Collaboration
Working closely with internal teams and business stakeholders; collaborating with architecture, engineering, and vendor teams
Communication Scope
excellent communication skills; translate complex concepts for non-technical audiences
Process & Methodology
product management, delivery roles, scoping, delivery, adoption, business case development, stakeholder engagement, Agile delivery methodologies
Full Job Description
# **Job Expectations** **Build your career and Australia’s future.** Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity has presented itself for a **Senior Expert Data and AI Utilisation and Self-Service** reporting to **GM Data Demand and Fulfillment Management.** **A bit about your role** The Senior Expert – Data & AI Utilisation & Self-Service is responsible for identifying business unit self-service data and AI requirements, enabling effective use of existing enterprise capabilities, and shaping solutions to address priority gaps. Working closely with internal teams and business stakeholders, the role translates business needs into practical outcomes through improved adoption of existing tools, clearer guardrails, and targeted capability uplift. Acting as both Business Delivery Owner and, where required, Business Product Owner, the role leads the scoping, delivery, and adoption of select self-service capabilities. The position also drives the enterprise self-service strategy and capability roadmap, ensuring alignment with organisational objectives, architecture, and emerging industry practices. It partners with business units to prioritise and translate AI-driven and self-service opportunities into actionable initiatives, maintaining a holistic view of enterprise demand and capability. The role oversees end-to-end delivery of key uplift initiatives, including business case development and stakeholder engagement, while promoting adoption through targeted enablement, training, and continuous improvement. This ensures scalable, reusable solutions and the ongoing evolution of self-service capabilities aligned to business value. **A bit about you** We are seeking a professional experienced in product management or delivery roles, including working with data and an
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