Valtech
Tech / AI / Software
SeniorExperienceResearcher
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Experience Researcher at Valtech. Skills: User-centred design, Facilitation, User research, Interaction design, Information architecture, User testing. Apply best practice in facilitating research interviews, usability tests and client workshops. Plan ongoing user research programmes”
What You'll Achieve.
Deliver rapid but great-quality experiences for users; Continually improve the user experience; Aid the user in achieving their primary outcomes simply; Add delight; Build trust with clients; Help the team to make informed design decisions, placing the needs of the user and the business at the centre of every piece of work; Unlock new value in an increasingly digital world; Drive transformation for leading organizations
Industry & Context.
Use experience and client knowledge to spot and resolve problems
What They're Looking For.
Must Have
Experience with user-centred design, Facilitation skills, User research skills, Interaction design skills, Information architecture skills, User testing skills, Experience with AI, automation, or emerging technologies within experience design
Nice to Have
Experience in agile methodologies and software development practices, Experience in a startup or product company
What You'll Do.
Apply best practice in facilitating research interviews
usability tests and client workshops
Plan ongoing user research programmes
Define information architecture and interaction design solutions
Continually improve the user experience
Aid the user in achieving their primary outcomes simply
Build trust with clients
Engage with users and project partners to understand the product’s context
Synthesize findings into easily-digestible and memorable formats for the product team
Contribute to our Design Practice
Lead and facilitate discovery phases
employing a mix of research methods
and stakeholder engagement to uncover user needs and business challenges
Plan and conduct user research
synthesizing findings into actionable insights that inform strategy and design
Develop experience maps
and user journeys to communicate insights and define areas of opportunity
Work collaboratively with product managers
and other designers to align on vision
Translate discovery insights into compelling design concepts
Advocate for human-centred design
influencing stakeholders and ensuring design decisions are backed by evidence
Facilitate co-creation sessions with stakeholders and users to explore solutions and validate ideas early
Define and document design principles and frameworks that guide the overall experience
Support usability testing
and refinement of experiences based on user feedback
Mentor junior designers
Contribute to the continuous evolution of our design practice
Take on tasks you've not tried before
Evidence exposure to AI
or emerging technologies within experience design
Be the gatekeeper for the quality of the products you work on
Encourage product teams to experiment with new ways of working
Explore new ways of generating ideas
bringing them to life and sharing them
Give user business context for design decisions
Use experience and client knowledge to spot and resolve problems
Engage in challenging conversations if needed to get to the best product
Represent Valtech publicly by participating in talks
events and conferences
How You'll Work.
Team & Collaboration
Work collaboratively with product managers, engineers, and other designers to align on vision, priorities, and scope; Collaborative and ego-free, able to give and receive feedback to and from all team members regardless of role or level; Actively involved in growing the team by finding and attracting talent
Communication Scope
Client-facing, driving the presentation of the team's latest design work
Full Job Description
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care and dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration The role We're looking for an experienced Senior Experience Researcher to join a multi-disciplinary agile team to help deliver rapid but great-quality experiences for users. You will apply best practice in facilitating research interviews, usability tests and client workshops. You will plan ongoing user research programmes and define information architecture and interaction design solutions. You will aim to continually improve the user experience and aid the user in achieving their primary outcomes simply, while always thinking about how to add delight. As a result you build trust with your clients. You enjoy engaging with users and project partners to understand the product’s context, and synthesise your findings into easily-digestible and memorable formats for the product team. You'll also be encouraged and supported in contributing to our Design Practice. About our Design team As part of the team, you'll be working on products and services for some of the world’s most influential companies. UX Researchers, through to Product and Motion Designers, work in dedicated teams; anyone who has worked at a startup or in a product company will feel right at home. We are involved from
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