SeniorExecutive,SalesAdvisoryProcess

This role presents an opportunity to play a critical part in supporting our tied agency distribution channels and financial advisory firm. You will contribute to our mission by ensuring Training & Competency (T&C) operational processes are robust, compliant, and aligned with evolving regulatory and business needs. Through this role, you will gain exposure to cross-functional collaboration, regulatory-driven initiatives, and system enhancements while helping deliver a seamless point-of-sale experience for our agents and advisors. **Position Responsibilities:** * Implement and update sales advisory frameworks to ensure adherence to regulatory requirements, including MAS and LIA guidelines, as well as internal policies. * Serve as the subject matter expert for enquiries related to sales support and sales advisory process flows. * Partner with IT and key stakeholders to drive system enhancements, including defining enhancement scope, preparing user stories, developing test plans, and conducting user acceptance testing (UAT). * Review, implement, and maintain business rule guidelines related to T&C operations on a regular basis. * Provide operational support for business-as-usual (BAU) activities and assigned projects related to future ways of working. * Ensure clear, accurate, and timely communication with agents regarding the status and progress of their requests. * Perform quality checks and audit sampling to ensure compliance with regulatory requirements; manage audit and regulatory enquiries within scope. * Prepare, review, and present management reports, summaries, and presentation materials. * Organize and conduct training sessions, briefings, and workshops for the sales force. **Required Qualifications:** * Bachelor’s degree from a recognized university. * Minimum 2–5 years of relevant experience in the life insurance industry, preferably within advisor operations or sales support. * Experience supporting T&C frameworks or regulatory-driven operational processes.