SeniorExecutive

**[What the role is]** Support SIRS end-to-end programme operations covering scheduling, system setup, course administration, reporting, and stakeholder coordination. Ensure accuracy, timeliness, and compliance across all processes while driving continuous improvements and supporting ad-hoc operational needs. **[What you will be working on]** **Course Scheduling & Operations** * Plan and manage weekly training schedules, including trainer deployment and room allocation * Ensure timely finalisation of schedules and handle last-minute changes or contingencies * Provide day-to-day operational support to trainers and resolve issues promptly **System & Course Setup** * Manage end-to-end course configuration in STEP (course setup, intakes, timetables, catalogues) * Process course intake requests and ensure alignment with master schedules * Investigate and resolve system issues, liaising with vendors where required **Training Resources Management** * Coordinate procurement of training materials and ensure timely availability * Maintain inventory and implement efficient resource planning practices * Work closely with internal stakeholders to ensure readiness for course delivery **Course Administration & Compliance** * Perform end-to-end course administration, including attendance validation, assessment verification, and timely course closing, ensuring full accuracy and compliance with requirements. * Ensure all documentation is complete, accurate, and audit-ready * Maintain proper documentation and enable quick retrieval when required **Reporting & Data Management** * Prepare and submit weekly and monthly reports with high accuracy * Track key operational metrics such as trainer deployment, course feedback and resource utilisation * Maintain data integrity across systems and reporting platforms **Process Improvement & Efficiency** * Identify opportunities to streamline workflows and enhance operational efficiency * Support implementation of process improvements, automation,