Amazon.com Services LLC
Marketing PR, Marketing, Advertising
SeniorEventOperationsLead,StrategicEventsandExecutivePrograms
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“Senior Event Operations Lead, Strategic Events and Executive Programs at Amazon.com Services LLC. Skills: Event operations, Measurement and analytics, Registration, Event production. Own development of event KPIs. Own implementation of event KPIs”
What You'll Achieve.
Deliver on strategic goals; Raise the bar on events
Industry & Context.
Data-driven decision making; Root cause analysis
What They're Looking For.
Must Have
5+ years program or project management experience, Experience leading cross-functional projects, Experience managing large, complicated programs, Experience in data analysis, Experience managing and negotiating contracts, Experience managing vendor relationships, Experience working proactively and independently, Experience meeting deadlines, Experience delivering on projects and tasks, Experience working cross functionally, Experience working with multiple stakeholders, Proven ability to build operational processes, Proven ability to implement operational processes, Proven ability to build standard templates, Proven ability to implement standard templates, Experience with event registration tools, Experience with onsite registration operations, Verbal and written communications skills, Experience drafting external-facing communications
Nice to Have
Experience using Salesforce, Experience using CRM tools, Background in technology industry, Background in digital marketing, Background in global consumer brand, Familiarity with event registration tools, Familiarity with reporting infrastructure, Experience supporting large-scale events, Experience leading large-scale events
What You'll Do.
Own development of event KPIs
Own implementation of event KPIs
Own tracking of event KPIs
Lead data visualization
Deliver insights for event recaps
Deliver insights for business reviews
Build Salesforce Marketing Promotions Operations
Maintain Salesforce Marketing Promotions Operations
Integrate Salesforce Marketing Promotions Operations
Drive process development
Lead operational workstreams
Identify automation solutions
Evaluate automation solutions
Implement automation solutions
Lead hotel room block management
Lead transportation coordination
Lead end-to-end logistics coordination
Own registration strategy
Own registration execution
Lead onsite registration operations
Drive implementation of new registration tools
Drive integration of new registration tools
Lead drafting of communications
Lead delivery of communications
Own event champion program coordination
Own event champion program execution
Oversee team inbox management
Oversee Slack channel management
How You'll Work.
Team & Collaboration
Cross-functional projects; Broader events team; Senior Registration Lead; Multiple stakeholders
Communication Scope
Drafting communications; External-facing communications
Process & Methodology
Program management, Project management
Full Job Description
Amazon Ads’ Global Strategic Events (STEEP) team is seeking a strategic and results-driven Event Operations Lead to own critical workstreams across our growing portfolio of marquee live, virtual, and hybrid events. This role is central to delivering on our strategic goals year over year — with ownership spanning four key areas: measurement and analytics, event operations, registration, and general event production. You will drive standardized processes, lead data-informed decision-making, and ensure every customer touchpoint reflects the high bar Amazon Advertising sets for its events. This is a high-visibility individual contributor role reporting within the Global Strategic Events team. The ideal candidate is a self-starter who operates with autonomy, influences without authority, and brings the strategic mindset and operational rigor needed to lead complex, cross-functional workstreams in a fast-paced environment. You will own outcomes — from building event measurement frameworks and leading registration tool implementation to drafting communications for tentpole events like Cannes Lions, CES, and Super Bowl. If you are energized by building scalable systems, driving operational excellence, and raising the bar on every event you touch — we want to hear from you. Key job responsibilities Measurement & Analytics -Own the development, implementation, and ongoing tracking of event KPIs and measurement frameworks across the event portfolio -Lead data visualization and deliver insights for event recaps and business reviews -Build, maintain, and integrate Salesforce Marketing Promotions Operations -Drive process development and lead operational workstreams in partnership with the broader events team -Identify, evaluate, and implement AI tools and automation solutions to scale operations -Lead hotel room block management, transportation, and end-to-end logistics coordination for events Registration -Own registration strategy and execution for a defined set of STEEP event
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