Coretelligent
Technology
SeniorEnterpriseProgramManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Enterprise Program Manager at Coretelligent. Skills: Enterprise application stack, Platform management, Cross-functional coordination, Vendor management. Oversee operational management. Oversee governance”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5–10+ years of experience in enterprise applications, 5–10+ years of experience in technical program management, 5–10+ years of experience in platform operations, 5–10+ years of experience in business systems, Experience working with enterprise operational platforms, Understanding of IT service management (ITSM), Understanding of workflow automation, Understanding of systems integrations, Understanding of SaaS platforms, Understanding of operational tooling, Understanding of platform lifecycle management, Experience supporting enterprise-scale platform implementations, Experience supporting integrations, Experience supporting optimization initiatives, Experience supporting operational process improvements, Familiarity with APIs, Familiarity with automation frameworks, Familiarity with reporting platforms, Familiarity with dashboards, Familiarity with operational analytics, Ability to balance long-term platform strategy, Ability to balance evolving operational priorities, Experience partnering cross-functionally with developers, Experience partnering cross-functionally with operational leaders, Experience partnering cross-functionally with vendors, Experience partnering cross-functionally with business stakeholders
Nice to Have
Experience within MSP, Experience within IT services, Experience within SaaS, Experience within technology-driven environments, ServiceNow certification, Salesforce certification, ITIL certification, Agile certification, PMP certification
What You'll Do.
Oversee operational management
Oversee lifecycle management
Develop platform roadmaps
Maintain platform roadmaps
Partner with business stakeholders
Partner with developers
Partner with operational leaders
Prioritize initiatives
Translate business needs
Lead platform-related projects
Support platform interoperability
Support integration standards
Facilitate roadmap discussions
Facilitate stakeholder meetings
Facilitate vendor alignment sessions
Facilitate cross-functional planning
Coordinate User Acceptance Testing
Coordinate release planning
Coordinate change management
Coordinate platform enhancement initiatives
Drive operational maturity
Manage vendor relationships
Manage licensing discussions
Manage platform evaluations
Manage feature enablement
Partner with internal developers
Partner with technical teams
Support successful execution
Support reporting visibility
Analyze operational data
Maintain visibility into platform reliability
Maintain visibility into platform adoption
Maintain visibility into operational health
Maintain visibility into ongoing initiatives
How You'll Work.
Team & Collaboration
Business stakeholders; Internal developers; Operational teams; External vendors; Cross-functional planning; Cross-functionally with developers; Cross-functionally with operational leaders; Cross-functionally with vendors; Cross-functionally with business stakeholders
Communication Scope
Stakeholder management; Prioritization skills
Process & Methodology
Roadmap planning, Release planning, Change management, Agile environments
Full Job Description
At Coretelligent, we take ownership of the technology our clients rely on every day. We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence. Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust. We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here What We’re Looking For This role is responsible for overseeing the governance, optimization, integration, and operational management of Coretelligent’s enterprise application stack, including platforms that support service delivery, automation, monitoring, customer engagement, and business operations. You will serve as the bridge between business stakeholders, internal developers, operational teams, and external vendors to ensure platforms are scalable, reliable, secure, and aligned with business objectives. The ideal candidate understands both the operational and technical side of enterprise platforms, can balance strategic roadmap planning with day-to-day execution, and is comfortable managing competing priorities in a fast-paced, evolving environment. Remote (U.S) | Exempt | Reports to Chief Operating Officer What You’ll Do: Oversee the operational management, governance, optimization, and lifecycle management of Coretelligent’s enterprise application ecosystem supporting service delivery, automation, monitoring, customer eng
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