Freshpaint
Healthcare
SeniorEnterpriseAccountManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Enterprise Account Manager at Freshpaint. Skills: Enterprise Account Management, Net Revenue Retention, Customer Adoption, Renewals, Expansion, Account Planning, Forecasting. Own the full lifecycle relationship for a book of Enterprise customers. Help them navigate the healthcare data privacy landscape, adopt Freshpaint deeply across their stack, and expand their use of our platform over time”
What You'll Achieve.
Own net revenue retention and ARR across a book of ~25–40 Enterprise customers; drive product adoption, measurable outcomes, and expansion; tie Freshpaint usage to business impact and future roadmap
Industry & Context.
consultative skills: you uncover business problems, define success metrics, and map required capabilities to product value; Technically curious and comfortable translating between marketers, product managers, data teams, engineers, and executives
Travel up to 30% for onsite visits, conferences, and Freshpaint events, Thrives in a remote, early-stage, high-growth environment with high ownership and many moving pieces
What They're Looking For.
Must Have
7+ years in customer-facing roles in B2B SaaS (Account Management, Customer Success, or similar) working with Enterprise customers, Proven track record of driving adoption, renewals, and expansion, with clear impact on net revenue retention, consultative skills: you uncover business problems, define success metrics, and map required capabilities to product value, Data-driven and operationally excellent, with disciplined account planning, forecasting, and CRM hygiene, Technically curious and comfortable translating between marketers, product managers, data teams, engineers, and executives, Excellent written and verbal communication, including running business reviews and presenting to C-level audiences, Thrives in a remote, early-stage, high-growth environment with high ownership and many moving pieces
Nice to Have
Experience working with customer data, analytics, or marketing technology products, Experience working directly with healthcare organizations such as Providers, Payers, Dental Support Organizations (DSOs), or Urgent Care groups, Familiarity with HIPAA, healthcare data privacy, or other regulated industry frameworks, Experience with analytics tools or warehouses (for example, Looker, Tableau, Snowflake, Redshift), Exposure to common go-to-market frameworks such as MEDDIC or Command of the Message
What You'll Do.
Own the full lifecycle relationship for a book of Enterprise customers
Help them navigate the healthcare data privacy landscape
adopt Freshpaint deeply across their stack
and expand their use of our platform over time
Directly responsible for net revenue retention across your accounts by driving adoption
and expansion while keeping customer outcomes at the center of every decision
Own net revenue retention and ARR across a book of ~25–40 Enterprise customers
Build and execute account and value plans that drive product adoption
running a disciplined commercial process from early signals through close
Run structured executive check-ins and QBRs that tie Freshpaint usage to business impact and future roadmap
and HubSpot to monitor health
and prioritize where to engage
Serve as a trusted advisor and voice of the customer
building deep relationships with champions and executive sponsors
How You'll Work.
Team & Collaboration
Partner cross-functionally (Support, CSE, Product, Marketing, Partnerships, Sales) to remove blockers and unlock new value; Serve as a trusted advisor and voice of the customer, building deep relationships with champions and executive sponsors
Communication Scope
Excellent written and verbal communication, including running business reviews and presenting to C-level audiences
Process & Methodology
Build and execute account and value plans, running a disciplined commercial process from early signals through close, Run structured executive check-ins and QBRs
Full Job Description
ABOUT FRESHPAINT: Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation. Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy. FRESHPAINT ELIMINATES THAT TRADE-OFF. We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared. In short: we let healthcare teams move fast, safely. BACKED BY TOP INVESTORS Freshpaint is backed by some of the most respected names in technology, including: - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash) - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB) We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future. What you’ll be doing You will own the full lifecycle relationship for a book of Enterprise customers. You will help them navigate the healthcare data privacy landscape, adopt Freshpaint deeply across their stack, and expand their use of our platform over time. You will be directly responsible for net revenue retention across your accounts by driving adoption, renewals, and expansion while keeping customer outcomes at the center of every decision. Primary responsibilities - Own net revenue retention and ARR across a book of ~25–40 Enterprise customers. - Build and execute account and value plans that drive product adoption, measurable outcomes, and expansion. - Lead renewals, upsells, and cross-sells, running a disciplined commercial process from early signals through close. -
Applying for this Senior Enterprise Account Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Freshpaint?
Real rants from real employees. Read before you apply.