Botrista
Restaurant Tech, Hospitality, Food & Beverage
SeniorEnterpriseAccountManager
“Senior Enterprise Account Manager at Botrista. Skills: Enterprise Account Management, Strategic Business Reviews, Volume Optimization, Location Expansion, Menu Strategy, Executive Relationship Building. Identify and execute the roadmap for scaling Botrista across a partner’s entire regional or national footprint. Partner with corporate culinary and marketing teams to optimize menu placement, LTO (Limited Time Offer) strategies, and pricing to maximize daily dispense volume”
What You'll Achieve.
Move partners from successful pilots to full brand rollouts; Relentlessly driving same-store volume; Ensure Botrista is a core driver of partners' top-line revenue; Net Revenue Retention: Growth of the existing account base; Location Growth: Successful activation of new sites within existing corporate groups; Same-Store Volume Growth: Increasing the average "Cups Sold" per machine, per day
Industry & Context.
Analytical Prowess; Translate complex dispense data into actionable business cases
Travel is required to brand corporate offices and locations in the field
What They're Looking For.
Must Have
5-7+ years in Enterprise Account Management or Strategic Success, specifically within Restaurant Tech, Hospitality, or Food & Beverage, Understand the friction points of a busy commercial kitchen and can speak fluently about operations to corporate and location contacts, Ability to translate complex dispense data into actionable business cases for corporate stakeholders, Proven track record of convincing corporate leaders to expand a program based on data and pilot success, Experience managing the complexity of 50+ site rollouts simultaneously
What You'll Do.
Identify and execute the roadmap for scaling Botrista across a partner’s entire regional or national footprint
Partner with corporate culinary and marketing teams to optimize menu placement
LTO (Limited Time Offer) strategies
and pricing to maximize daily dispense volume
Lead high-level QBRs that go beyond "support tickets" to focus on ROI
and beverage category growth
Deep-dive into restaurant-level data to identify underperforming locations and consult with franchisees/operators on best practices to drive adoption
Coordinate local activations to help promote and drive same store sales at a single partner location
Collaborate with our Marketing department to boost awareness with a large franchisee group while simultaneously innovating an Enterprise menu change for a national chain of restaurants
Leverage critical brand insights to curate menu programs through understanding the brand identity of each client
identifying menu and execution gaps and leaning in to relevant trends
Maintain "sticky" relationships across the C-Suite
and Marketing departments within large-scale restaurant organizations
Work closely with the Implementation and Supply Chain teams to ensure seamless multi-unit rollouts once expansion is triggered
How You'll Work.
Team & Collaboration
Coordinate with corporate culinary and marketing teams; Collaborate with our Marketing department; Work closely with the Implementation and Supply Chain teams; Align with C-Suite, Operations, and Marketing departments
Communication Scope
Speak fluently about operations to corporate and location contacts; Lead high-level QBRs
Process & Methodology
Project Leadership, Managing the complexity of 50+ site rollouts simultaneously
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