Hewlett Packard Enterprise
edge-to-cloud
SeniorEngineeringProgramManagerIssueResolution&CustomSolutions
“Senior Engineering Program Manager - Issue Resolution & Custom Solutions at Hewlett Packard Enterprise. Skills: Program management, Issue resolution, Custom solutions, Engineering development. Manage and lead program. Drive engineering development process”
What You'll Achieve.
Turn insights into outcomes; Ensure adherence to budgets; Ensure adherence to established product roadmaps and schedules; Drive engineering teams towards issue resolution; Drive engineering teams towards timely completion of development and validation efforts; Drive sustaining platforms to closure
Industry & Context.
Good analytical and problem solving skills; Solve complex business issues; Analyze situations or data; Evaluate multiple factors; Resolve escalated issues; Produce solutions; Triage and narrow down issues; Excellent analytical and problem solving skills; Perform trade-off analysis
Primarily work from an HPE office
What They're Looking For.
Must Have
Bachelor's or Master's degree in Business Management/Computer Science Engineering or Electronics, 6-10 years experience, Lean Six Sigma Certification, Using project planning tools and software packages to create, manage, and track project results, Good analytical and problem solving skills, Demonstrated experience coordinating and directing matrixed teams and resources, Ability to create and manage program schedules, budgets, and resource allocation plans, Excellent written and verbal communication mastery in English and local language, Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels, Work with vendors and partners to drive engineering teams towards issue resolution and timely completion of development and validation efforts, Has experience working on complex system level technical and process issues, Can triage and narrow down issues to specific functional blocks, Good understanding of System level blocks, Firmware, BIOS, BMC and Operating System, Excellent analytical and problem solving skills, Excellent written and verbal communication mastery in English and local language, Ability to effectively communicate complex system issues, perform trade-off analysis between cost, schedule and feature, Come up with budget/costing proposals and negotiate options at senior management levels
Nice to Have
PMP/PMI certification
What You'll Do.
Manage and lead program
Drive engineering development process
Coordinate project teams
Track progress against plan
Alter or update schedule
Communicate program progress
Escalate issues to management
Implement changes to resolve issues
Provide guidance to staff
Act as single point of contact
Lead customer resolution escalations
Lead factory escalated issues
Lead field quality analysis
Lead custom solutions feasibility
Track and update product quality analysis
Lead investigation on custom solutions
Provide deliverables for CSG opportunities
Lead RFQ release to ODM partners
Track and update budgetary
Approve engineering decisions
Lead post launch option qualification
Approve new features and configurations
Track and drive open defects
How You'll Work.
Team & Collaboration
Coordinate activities of supporting project teams; Collaborate with management; Work with internal manufacturing and development partners; Work with vendors and partners; Work with technical teams; Work with core team members; Work as conduit between technical engineering teams and core team functions
Communication Scope
Excellent written and verbal communication mastery in English and local language; Effectively communicate program plans, proposals, and results; Negotiate options at management levels; Effectively communicate complex system issues; Perform trade-off analysis; Come up with budget/costing proposals; Negotiate options at senior management levels
Process & Methodology
Program management, Schedule management, Budget management, Resource allocation, Critical deliverables, Project planning, Track project results, Manage program schedules, Manage program budgets, Manage resource allocation plans, Communicate program plans, Negotiate options
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