Hewlett Packard Enterprise
edge-to-cloud
SeniorEngineeringProgramManager-IssueResolution&CustomSolutions
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Engineering Program Manager - Issue Resolution & Custom Solutions at Hewlett Packard Enterprise. Skills: Engineering development process leadership, Issue Resolution, Custom Solutions, Program Management, Cross-functional team leadership. Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering.. Develops schedules, critical deliverables, budge”
What You'll Achieve.
Turn insights into outcomes at the speed required to thrive; Ensure adherence to budgets and established product roadmaps and schedules; Resolve escalated issues; Produce solutions; Drive open defects on sustaining platforms to closure
Industry & Context.
Good analytical and problem solving skills; Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors; Ability to drive feasibility studies and work with technical teams as well as core team members to align on solutions to complex program challenges; Excellent analytical and problem solving skills; Can triage and narrow down issues to specific functional blocks; perform trade-off analysis between cost, schedule and feature
Primarily work from an HPE office
What They're Looking For.
Must Have
Bachelor's or Master's degree in Business Management/Computer Science Engineering or Electronics, 6-10 years experience, Using project planning tools and software packages to create, manage, and track project results, Good analytical and problem solving skills, Demonstrated experience coordinating and directing matrixed teams and resources, Ability to create and manage program schedules, budgets, and resource allocation plans, Excellent written and verbal communication mastery in English and local language, Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels, Work with vendors and partners to drive engineering teams towards issue resolution and timely completion of development and validation efforts, Has experience working on complex system level technical and process issues, Can triage and narrow down issues to specific functional blocks, Good understanding of System level blocks, Firmware, BIOS, BMC and Operating System, Excellent analytical and problem solving skills, Excellent written and verbal communication mastery in English and local language, Ability to effectively communicate complex system issues, perform trade-off analysis between cost, schedule and feature, Come up with budget/costing proposals and negotiate options at senior management levels
Nice to Have
PMP/PMI certification, Lean Six Sigma Certification
What You'll Do.
Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering.
critical deliverables
resource allocation plan
and other support requirements for assigned program.
Coordinates activities of supporting project teams and internal and external development tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule.
Communicates program progress
and issue analysis to product collaborates with management and internal manufacturing and development partners to implement changes to product
or program plan to resolve escalated issues
and ensure adherence to budgets and established product roadmaps and schedules.
Leads Customer Resolution Escalations
factory escalated issues
field quality analysis and custom solutions feasibility and solution integration.
Leads the investigation on Custom Solutions from CSG team to provide respective deliverables and updates on CSG opportunities.
Leads RFQ release to ODM partners on CSG and sustaining activities and ensure respective budgetary is tracked and updated in the financial tracker.
Leads post launch option qualification and approval of new features and configurations on shipping servers
Tracks and drives open defects on sustaining platforms to closure.
How You'll Work.
Team & Collaboration
Coordinates activities of supporting project teams and internal and external development tracks progress against established plan; Collaborates with management and internal manufacturing and development partners; Works as a conduit between technical engineering teams and core team functions like product management, operations, supply chain, quality and so on.; Works with vendors and partners to drive engineering teams towards issue resolution and timely completion of development and validation efforts.; Provides approval on engineering decisions/recommendations after working closely with technical engineering teams.
Communication Scope
Excellent written and verbal communication mastery in English and local language; Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels; Ability to effectively communicate complex system issues, perform trade-off analysis between cost, schedule and feature; Negotiate options at senior management levels
Process & Methodology
program management, schedule management, cost management, resource management, schedule development, critical deliverables development, resource allocation plan development, tracking progress against established plan, altering or updating schedule and resource allocation, program plan development, budget adherence, product roadmap adherence, schedule adherence
Full Job Description
Senior Engineering Program Manager - Issue Resolution & Custom Solutions This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** **_Job Family Definition:_** Provides support and/or lead teams through the Engineering development process and implementation of company’s products. Focused on program management of enterprise server design, development and sustenance. Has experience and knowledge on program management skills around schedule, cost and resource management. Well versed in program management skills, presenting to executive audience around server program status on critical issues, quality updates and new feature introduction. Ability to drive feasibility studies and work with technical teams as well as core team members to align on solutions to complex program challenges. **_Management Level Definition:_** Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-f
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