Crusoe
AI Infrastructure
SeniorEngineeringManager,ManagedPlatformServices
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“Senior Engineering Manager, Managed Platform Services at Crusoe. Skills: Observability, Intelligence Systems, AI Infrastructure. Drive the Insights & Actions Roadmap. Own and execute across alerting infrastructure”
What You'll Achieve.
Deliver impactful solutions; Ensure customer outcomes are auditable; Build a high-performing team; Build a sustainable team
Industry & Context.
Problem-solving; Data-driven decision-making
What They're Looking For.
Must Have
Hands-on background in ML, Hands-on background in heuristics, Hands-on background in rule-based systems, Ability to engage deeply on problems, Proven track record of people management, Leading with empathy, Maintaining a sustainable workload, Ability to lead effectively in undefined spaces, Driving clarity, direction, and execution, Excellent technical communication skills, Proven experience owning and delivering complex projects, Background building and operating global services, Highly organized, Managing multiple complex initiatives, Managing team priorities in parallel
Nice to Have
Background in data platforms, Background in data science, Background in observability platforms, Background in observability products, Familiarity with GPU profiling tools, Familiarity with infrastructure diagnostics, Highly motivated and proactive, Passion for coaching and mentoring engineers, Enthusiasm for building team culture, A true "people-person"
What You'll Do.
Drive the Insights & Actions Roadmap
Own and execute across alerting infrastructure
Own and execute across control plane APIs
Own and execute across automated action systems
Own and execute across telemetry-derived insights
Detect straggler nodes
Influence Strategic Roadmaps
Contribute to team's roadmap
Impact long-term team goals
Impact operational performance metrics
Refine Early Product Requirements
Collaborate with product and engineering leadership
Bring clarity to ambiguous problems
Collaborate Cross-Functionally
and engineering teams
Deliver integrated solutions
Manage Complex Projects
Lead critical initiatives
Ensure customer outcomes are auditable
Ensure decisions are data-driven
Drive Technical Excellence
Champion process improvements
Champion operational excellence
Champion best practices
Cultivate Team Growth
Set clear performance expectations
Build a high-performing team
Build a sustainable team
How You'll Work.
Team & Collaboration
Cross-functional teams; Product teams; Engineering teams
Communication Scope
Technical communication
Process & Methodology
Roadmap planning
Full Job Description
Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: Join Crusoe as a Senior Engineering Manager and lead a talented team focused on revolutionizing our cloud infrastructure. In this pivotal role, you'll lead the Command Center Insights & Actions team — building the systems that translate raw infrastructure telemetry into human-readable diagnostics and automated remediation workflows. You'll own a technical roadmap spanning alerting engines, heuristic development, node health systems, and state machines that trigger proactive maintenance without impacting customer workloads, while exploring the integration of Large Language Models (LLMs) to build cutting-edge AI solutions within our Command Center product. This is a full-time opportunity for a passionate leader who thrives on building high-performing teams, fostering innovation, and delivering impact
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