SeniorEngineer–ObservabilityEngineering

Job Location: Latin America Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. You will be part of the Observability Engineering Team within the Levi’s Shared Platform & Services Technology Organization—a group committed to delivering end-to-end visibility, actionable insights, and operational excellence across our digital ecosystem. The team’s mission is to empower engineering squads with the data, dashboards, and analytics they need to detect, diagnose, and resolve issues faster—ultimately improving reliability, performance, and customer experience. This role offers a unique opportunity for individuals who are passionate about Observability, Site Reliability, and Data-Driven Engineering to shape how Levi’s measures and manages its digital systems. You will play a key role in adoption of AI within our Observability capabilities and advancing Levi’s Observability Strategy—driving proactive monitoring, intelligent alerting, and continuous improvement across our platforms and services. This role demands strong expertise in applying AI-powered observability and AIOps solutions to enable proactive monitoring, intelligent alerting, automated incident analysis, and self-healing capabilities, driving faster issue resolution and improved engineering efficiency. As a member of the Observability Engineering Team, you will join a growing community focused on building a culture of visibility, accountability, and performance excellence, enabling Levi’s engineering squads to move with confidence and speed in our ongoing digital transformation journey. **About the Job** * Design, build, and maintain end-to-end observability solutions covering metrics, logs, traces, synthetic monitoring, real user monitorin