ASM
Semiconductor
SeniorEngineerI,FieldProcess
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Engineer I, Field Process at ASM. Skills: Process support, Process development. Understand customer needs. Provide process support”
What You'll Achieve.
Strengthen business success; Enable business success; Achieve customer recognition; Achieve customer satisfaction
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Master Degree or above, Solid technical knowledge, Deep business perspective, Ability to work in a team, Ability to collaborate with others, Good command of English
Nice to Have
CVD/ALD/Furnace/EPI related industry experience, Experience supporting complex instrumentation, Experience supporting applications, Experience supporting informatics
What You'll Do.
Understand customer needs
Provide process support
Implement process support
Deliver service to customers
Exceed customer expectations
Improve customer experience
Develop support tools
Manage new product installs
Develop new product processes
Lead new site start up
Plan project resources
Support site base operation
Support site base service
How You'll Work.
Team & Collaboration
Alignment with BUs; Support CS EE /SalesU
Process & Methodology
Resource planning
Full Job Description
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. POSITION SUMMARY As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. JOB RESPONSIBILITIES Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions. Drive continuous improvement of the customer experience through team, process and support tool development. Drive and manage new product installs and subsequent process development. Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction. Define project scope and resource planning together with BU, escalate to Manager for resource gap. Support CS EE /Sales/BU as one team to success site base operation/service. REQUIREMENTS Master Degree or above. Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related. Stron
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