ASM
Semiconductor
SeniorEngineerI,FieldProcess
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Engineer I, Field Process at ASM. Skills: Field Process Engineering. Understand customer needs. Provide process support”
What You'll Achieve.
Meet customer expectation; Exceed customer expectation; Strengthen business success; Enable business success; Get customer recognition; Achieve customer satisfaction
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Master Degree or above, Solid technical knowledge, Deep business perspective, Semiconductor industry experience, Industry experience support complex instrumentation, Ability to work in team environment, Ability to collaborate with others, Good command of English
Nice to Have
CVD/ALD/Furnace/EPI related industry experience
What You'll Do.
Understand customer needs
Provide process support
Implement processes with BUs
Deliver service and value
Develop and improve processes
Evaluate customer needs
Identify current customer needs
Anticipate future needs
Build sustainable relationships
Drive continuous improvement
Drive new product installs
Manage new product installs
Lead new site start up
Execute site start up
Plan project resources
Escalate resource gaps
Operate site base service
How You'll Work.
Team & Collaboration
Alignment with BUs; Work in a team environment; Collaborate with others; Support CS EE/SalesU as one team
Process & Methodology
Project scope definition, Resource planning
Full Job Description
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. POSITION SUMMARY As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. JOB RESPONSIBILITIES Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions. Drive continuous improvement of the customer experience through team, process and support tool development. Drive and manage new product installs and subsequent process development. Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction. Define project scope and resource planning together with BU, escalate to Manager for resource gap. Support CS EE /Sales/BU as one team to success site base operation/service. REQUIREMENTS Master Degree or above. Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related. Stron
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