ASM
Semiconductor
SeniorEngineer,FieldService
“Senior Engineer, Field Service at ASM. Skills: Semiconductor manufacturing, Tool support, Customer relationships. Lead installation. Lead qualification”
What You'll Achieve.
Ensure system performance; Ensure uptime; Ensure customer success
Industry & Context.
Troubleshooting; Root cause analysis; Structured problem-solving
24-month assignment in Hillsboro, OR, Relocate to Austin, TX, Travel as required
What They're Looking For.
Must Have
5+ years semiconductor equipment experience, Troubleshoot electromechanical systems, Customer-facing experience, Interpret schematics, Interpret diagnostics, Interpret system data
Nice to Have
Owning customer escalations, Working independently on complex problems, Mentoring engineers, Structured problem-solving approach, Data-driven mindset, Presenting action plans
What You'll Do.
Drive resolution of complex issues
Perform troubleshooting
Perform root cause analysis
Manage customer escalations
Coordinate cross-functional teams
Analyze tool performance
Identify opportunities for improvement
Provide technical leadership
Mentor junior engineers
Contribute to continuous improvement
Provide feedback to product engineering
Provide feedback to design teams
Build customer relationships
Establish technical standards
Establish operational standards
How You'll Work.
Team & Collaboration
Cross-functional teams; Product teams
Communication Scope
Translate technical issues
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