Amazon Web Services, Inc.
Technology
SeniorEngagementManager,ProfessionalServices,AWS
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Engagement Manager, Professional Services, AWS at Amazon Web Services, Inc.. Skills: Cloud solution delivery, Project leadership, Technical credibility. Lead complex cloud migration projects. Lead complex cloud implementation projects”
What You'll Achieve.
Realize desired business outcomes; Achieve specific outcomes; Exceed customer expectations
Industry & Context.
Decompose complex problems; Make trade-off decisions
What They're Looking For.
Must Have
5+ years cloud computing experience, 5+ years leading multiple Agile teams, 5+ years leading enterprise-level IT engagements, Bachelor's degree in STEM, Knowledge of public cloud value proposition
Nice to Have
5+ years delivering customer engagements, Active project management certification, AWS certification, Experience with Jira, Rally, VersionOne, or Taiga
What You'll Do.
Lead complex cloud migration projects
Lead complex cloud implementation projects
Leverage AWS services knowledge
Leverage AWS architectures knowledge
Leverage AWS best practices knowledge
Guide technical decisions
Guide strategic planning
Bridge business requirements
Bridge technical solutions
Facilitate engineering discussions
Ensure alignment with customer outcomes
Distill customer needs
Map needs to business outcomes
Decompose complex technical problems
Contribute to technical documentation
Define documentation standards
Drive projects to completion
Exceed customer expectations
How You'll Work.
Team & Collaboration
Customer teams; AWS Partner Network; Global specialty practices; Cross-organizational technical strategies
Communication Scope
Technical concepts; Business audiences
Process & Methodology
Agile, Scrum Masters, Product Owners, Project management
Full Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiativ
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