Amazon Web Services, Inc.
Technology
SeniorEngagementManager,AWSProServe
“Senior Engagement Manager, AWS ProServe at Amazon Web Services, Inc.. Skills: Cloud computing, AWS, Customer engagement. Engage with customers. Understand customer needs”
What You'll Achieve.
Drive customer adoption; Ensure customer success
Industry & Context.
Troubleshooting; Problem resolution
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, 5+ years of experience in cloud computing, Experience with AWS services, Experience with enterprise-level software solutions, Experience with customer-facing roles
Nice to Have
Master's degree in a relevant field, Experience in a professional services or consulting role, Experience with large-scale data processing systems, Experience with AI/ML services
What You'll Do.
Engage with customers
Understand customer needs
Design and implement cloud solutions
Deliver professional services
Manage project delivery
Build relationships with stakeholders
Provide technical guidance
Support customer adoption
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales teams; Service teams
Communication Scope
Customer presentations; Technical guidance
Process & Methodology
Project delivery
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