SeniorEngagementManager

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Job Title: Senior Engagement Manager Locations: Houston or Boston Reports to: Director, Professional Services A quick snapshot… As a Senior Engagement Manager at Conga, you will serve as a strategic delivery leader responsible for the successful end-to-end implementation of Conga’s solutions across complex enterprise environments. This role blends deep project management expertise with hands-on use of modern AI tools to accelerate delivery, enhance documentation quality, and drive measurable customer outcomes. You will operate at the intersection of technology, business process, and change management—leading cross-functional teams while championing AI-augmented delivery practices that elevate both efficiency and client impact. Why it’s a big deal… This role is critical to ensuring our customers realize the full value of their Conga investment. You will directly influence customer satisfaction, adoption, and long-term success by delivering high-quality implementations at scale. Your ability to lead complex programs, manage executive stakeholders, and embed AI-driven efficiencies into delivery will set the standard for how Conga executes in a modern, scalable services model. You will: Own full lifecycle del