Amazon Web Services
Technology
SeniorEngagementManager,ASEANProfessionalServices
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“Senior Engagement Manager, ASEAN Professional Services at Amazon Web Services. Skills: Cloud solution delivery, Project management, Technical strategy. Lead complex cloud projects. Drive solution implementations”
What You'll Achieve.
Exceed customer expectations
Industry & Context.
Decompose complex problems; Make trade-off decisions
What They're Looking For.
Must Have
2+ years leading Agile teams, 7+ years leading IT engagements, Knowledge of public cloud value, Experience leading enterprise IT engagements
Nice to Have
5+ years delivering customer engagements, Active project management certification, AWS certification, Experience with Jira, Experience with Rally, Experience with VersionOne, Experience with Taiga, Experience presenting to C-level executives
What You'll Do.
Lead complex cloud projects
Drive solution implementations
Bridge business requirements
Facilitate technical discussions
Ensure alignment with outcomes
Distill customer needs
Decompose complex problems
Make trade-off decisions
Validate technical solutions
Recognize technical evaluation needs
Manage technical risks
Achieve AWS certifications
Develop domain expertise
Communicate technical concepts
Lead complex technical projects
Shape cross-organizational strategies
Establish best practices
Execute project plans
Identify and manage risks
Resolve project issues
Escalate project issues
Drive projects to completion
Exceed customer expectations
Lead cloud migration projects
Lead implementation projects
Guide technical decisions
Guide strategic planning
Map technical requirements
Decompose technical problems
Contribute to documentation
Define documentation standards
How You'll Work.
Team & Collaboration
Customer teams; AWS Partner Network; Technical stakeholders; Business audiences; C-level executives; IT departments; Lines of businesses
Communication Scope
Technical concepts; Business audiences
Process & Methodology
Agile, Scrum, Project management, Program management
Full Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiativ
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