Workday
Technology
SeniorEngagementManager,AISolutionsDelivery
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“Senior Engagement Manager, AI Solutions Delivery at Workday. Skills: AI Solutions Delivery, SaaS Delivery, Customer Value. Lead AI solution deployments. Own end-to-end delivery execution”
What You'll Achieve.
Achieve measurable value; Ensure customer success; Realize business objectives; Ensure project quality; Ensure project profitability; Ensure clarity and alignment; Ensure business value realization
Industry & Context.
Resolve complex delivery challenges
What They're Looking For.
Must Have
8+ years leading complex solution implementations, 3+ years managing Workday deployments, 6+ years managing cross-functional SaaS delivery, 6+ years engaging with executive stakeholders, 6+ years developing teams and mentoring others
Nice to Have
Project Management Certification, Understanding of AI and ML concepts, Global complex deployment experience, ACP or SCRUM Master cert
What You'll Do.
Lead AI solution deployments
Own end-to-end delivery execution
on-budget implementations
Align to AI Delivery Framework
Partner with teams to triage issues
Resolve issues related to model performance
Resolve issues related to data quality
Resolve issues related to AI governance
Present at Executive Steering Committees
Provide transparency on AI risks
Provide transparency on model outcomes
Provide transparency on adoption progress
Support pre-sales activities
Shape delivery approaches
Shape Statements of Work
Coach Workday resources in AI deployment
Coach partner resources in AI deployment
Mentor resources in data literacy
Mentor resources in model lifecycle management
Contribute to Workday AI Delivery Framework evolution
Bring field learnings to refine methodology
Facilitate transition from deployment to operations
Ensure seamless handoff to CSM
Ensure seamless handoff to Workday Support
How You'll Work.
Team & Collaboration
Delivery and Consulting teams; Product teams; Data Science teams; Technical Implementation Managers; Customer AI teams; Internal pod teams; Workday Deployment Partners; CSM; Workday Support teams
Communication Scope
Executive presentations
Process & Methodology
Program governance, Risk management, Stakeholder alignment
Full Job Description
**Your work days are brighter here.** We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. **About the Team** Come join our team and help shape the future of AI at Workday! Workday is a leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions. Our AI capabilities are central to our strategy, empowering customers to transform their businesses. The AI Services team is at the forefront of this transformation, responsible for building and delivering AI-powered solutions that drive customer value and business growth. Our team brings a diverse range of skills from across product, engineering, and professional services. We're passionate about innovation and committed to excellence, working to Workday's core values of Customer Service and Integrity. We collaborate closely with our engineering, product, and sales teams to ensure that our customers are succes
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