M&T Bank
Financial Services
SeniorEngagement&ActivationPartner
“Senior Engagement & Activation Partner at M&T Bank. Skills: Engagement design, Activation design, Communications strategy, AI integration. Apply user-centered design. Design engagement experiences”
What You'll Achieve.
Continuously improve outcomes
Industry & Context.
Problem solving; Critical thinking; Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree, 5 years related experience, 9 years higher education/work experience, User experience field background, Innovative thinking experience, Experience with good design, Stakeholder delivery experience, Ambiguity experience, Content clarity experience, Accessibility standards experience, Cross-platform issues experience, Mobile user interfaces experience, Systems-thinking experience, Modern design tools experience, Prototyping tools experience, Collaboration tools experience, Multi-disciplinary teams experience, Content organization skills, Information hierarchy skills, Time management skills, Problem solving skills, Critical thinking skills, Verbal communication skills, Written communication skills, Collaboration skills
Nice to Have
Master's degree, Agile environments experience, Agile teams experience, The Way We Work disciplines familiarity, Enterprise-wide transformation experience, Enterprise-wide adoption experience, Articulate proficiency, Canva proficiency, Adobe Creative Suite proficiency, Human-centered design background, UX research background, Experience strategy background, Experience design expertise, Facilitation expertise, Communications expertise, Employee engagement expertise, Data and metrics usage, AI tools curiosity
What You'll Do.
Apply user-centered design
Design engagement experiences
Design activation experiences
Design needs analysis
Design implementation
Design instructor-led experiences
Design blended programs
Design performance support resources
Facilitate learning experiences
Facilitate activation experiences
Adapt approach to learner needs
Use research to validate
Use feedback to validate
Identify enhancement opportunities
Develop engagement strategies
Develop communications strategies
Ensure solutions meet needs
Tailor communications
Think strategically about AI
Enhance employee experience
Enhance performance support
Contribute to team culture
Adhere to risk standards
Adhere to regulatory standards
Adhere to internal control standards
Develop relationships
How You'll Work.
Team & Collaboration
Cross-functional partners; Multi-disciplinary teams
Communication Scope
Tailor messaging; Tailor communications
Process & Methodology
Agile
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