SeniorEndpointsAutomationEngineer

At Thomson Reuters, our technology drives global markets and helps professionals around the world make decisions that matter. As the world's leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career. As part of the ongoing investment in our Employee Technology Services (ETS) function, we are hiring a Senior EUC Automation Engineer to drive automation engineering - tightly coupled with AI - across our end-user computing estate. In this role, you will play a part in shaping and leading how automation scales our EUC platform, with measurable outcomes in ticket deflection, cost efficiency, and reduction in manual operational toil. **About the Role:** **In this opportunity as a Senior Endpoints Automation Engineer, you will:** You will own automation across the EUC stack — virtual desktop, endpoint management, M365, and endpoint health. The work spans: * **Virtual desktop automation:** Designing, scaling, and right-sizing Azure Virtual Desktop environments through Azure Runbooks and infrastructure as code. * **Endpoint automation:** Automating Windows and Mac endpoint lifecycle, provisioning, and policy management through Intune and Jamf. * **M365 automation:** Automating identity, mailbox, and collaboration workflows through Microsoft Graph API and PowerShell. * **Endpoint health automation:** Building Nexthink-to-ServiceNow PowerShell remediations that detect and resolve endpoint issues without ticket creation. * **Cross-cutting:** Embedding security, monitoring, and automated testing into every deployment pipeline; maintaining documentation aligned to ETS engineering standards. * The unifying theme: every responsibility is judged on **measurable automation outcomes** — ticket deflection, cost efficiency, and reduction in manual operational toil **About You:** **You 're a fit for the role of Senior Endpoints Automation Engineer, if you have the following required qualifications.** * Ba