Rbc
SeniorEndpointSecurityOperationsAnalyst(GlobalSecurity)
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Endpoint Security Operations Analyst (Global Security) at Rbc. Skills: Endpoint Security, Threat Surface Security, Incident Response, Automation. Provide operational support. Perform production support”
Industry & Context.
Group Problem Solving
On-call duties
What They're Looking For.
Must Have
Thorough understanding of network flows, Thorough understanding of protocols, Thorough understanding of application-related security controls, Experience working with Illumio, Experience working with Crowdstrike, Experience working with FireEye, Experience working with Beyond Trust, Experience working with Lookout, Experience working with Snare, Experience working with Encase, Experience working with Tenable. Sc/IO, Problem-solving skills, Ability to assess issues with unfamiliar technology, Ability to thrive in an environment with new and evolving technology, Communication skills, Capability to manage multiple priorities, Prioritize effectively
Nice to Have
Bachelor’s degree in computer and/or IT related disciplines, Certifications in information security, CISSP, CCSP, CEH, ITIL, Windows Operating System knowledge, Linux Operating System knowledge, AIX Operating System knowledge, Python scripting/coding, Java scripting/coding
What You'll Do.
Provide operational support
Perform production support
Perform implementation
Resolve production problems
Monitor server health
Perform software upgrades
Execute changes in production
Respond to operational security events
Handle incident/problem escalations
Participate in root cause analysis
Implement permanent solutions
Lead automation opportunities
Incorporate AI capabilities
Participate in walkthrough reviews
Ensure technical documentation
Contribute to project completion
Develop mitigation strategies
How You'll Work.
Team & Collaboration
Work closely with Service Operations; Work closely with Integration teams; Work closely with Engineering support teams; Collaborate with service partners; Collaborate with vendor engineers; Collaborate with escalation teams
Communication Scope
High Impact Communication
Full Job Description
**_Job Description_** **What is the opportunity?** The Senior Technical Analyst, Cyber Technology Operations will provide operational support for a wide range of network security, endpoint security and threat surface products/tools within RBC’s global Cyber Security environment. The Senior Technical Analyst will provide production support and perform implementation of changes; as well as ensure prompt resolution to any production problems by responding to incidents. **What will you do?** * Day-to-day support of Endpoint Security and Threat Surface security applications (e.g. monitoring server health, monitoring event logs, performing software upgrades, executing changes in production). * Responding to operational security-related events and incident/problem escalations from internal/external clients and business partners * Take part in root cause analysis with service partners, vendor engineers and escalation teams for incidents and problems, along with implementing permanent solutions * Work closely with Service Operations, Integration and Engineering support teams to understand the security products and the operating environment. * Lead automation opportunities and incorporate AI capabilities to enhance day to day operational processes * Participate in walkthrough reviews of all technical specifications, integrations and unit test plans. * Ensure adequate technical documentation is in place. * Contribute to successful project completion by identifying risks and developing/recommending mitigation strategies. * On-call duties **What do you need to succeed?** **Must Have:** * Thorough understanding of network flows, protocols, and application-related security controls. * Strong experience working with one or more of the following Security Products: **Endpoint Security:** Illumio, Crowdstrike, FireEye, Beyond Trust, Lookout, Snare, Encase **Threat Surface:** Tenable.Sc/IO * Strong problem-solving skills with the ability to assess issues with unfamiliar technology. * A
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