CIBC

Financial Services

SeniorEndpointAnalyst

CA$115–165k ~AI est. Toronto, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Endpoint Analyst at CIBC. Skills: Endpoint analysis, Quality assurance, Test automation. Support Windows endpoint solutions. Validate operating systems”

What You'll Achieve.

Support informed decision-making; Support successful validation; Prevent repeat issues

Industry & Context.

Financial Services
Problems you'll solve

Analytical Thinking; Critical thinking; Identify defects; Identify variances; Identify failure scenarios; Analyze outcomes; Determine root causes; Troubleshooting approach; Root cause analysis; Recommended solutions

What They're Looking For.

Must Have

3+ years technical endpoint experience, 3+ years lab experience, 3+ years systems support experience, Hands-on endpoint hardware exposure, Hands-on endpoint peripherals exposure, Windows 10/11 experience, Endpoint upgrade experience, Operating system upgrade experience, Driver upgrade experience, Firmware upgrade experience, PowerShell scripting experience, Test execution experience, Troubleshooting experience, Structured test case preparation, Structured test case execution, Structured test case documentation, Communicate technical concepts clearly

Nice to Have

Cloud technologies knowledge, Virtualization platforms knowledge, Azure knowledge, Hyper-V knowledge, ESXi knowledge, Configuration management knowledge, Performance benchmarking knowledge, Basic networking concepts knowledge, Automation tools knowledge

What You'll Do.

Support Windows endpoint solutions

Validate operating systems

Validate automation solutions

Partner with endpoint engineers

Ensure repeatable results

Meet quality standards

Communicate test outcomes

Communicate remediation recommendations

Support validation before production

How You'll Work.

Team & Collaboration

Endpoint engineers; Technical partners

Communication Scope

Technical concepts; Structured updates; Actionable feedback

Full Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you’ll be doing** You’ll join CIBC’s Enterprise Endpoint Compute team as a Senior Endpoint Analyst, supporting the quality and reliability of Windows endpoint solutions before they are deployed at enterprise scale. In this role, you’ll work hands-on in the endpoint lab to validate operating systems, hardware, drivers, firmware, and automation solutions. You’ll partner closely with endpoint engineers to ensure solutions produce consistent, repeatable results and meet defined quality standards. You’ll also clearly communicate findings, test outcomes, and remediation recommendations to technical partners to support informed decision-making. _At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._ **How you’ll succeed** * **Collaboration & Communication** – You work closely with endpoint engineers and technical partners to validate solutions, troubleshoot functional and test scripts, and clearly communicate findings, technical concepts, and remediation steps.**** You present structured updates, document outcomes effectively, and provide actionable feedback that supports high-quality engineering outcomes. * **Accuracy & Quality - **You execute structured test cases for Windows 10/11 deployments, upgrades, drivers, firmware, and endpoint automation with a high degree of accuracy. You ensure results are recorded correctly, distinguish true defects from process deviations, and support successful validation before c

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