SeniorEmployeeRelationsSpecialist

## Job Summary Acting as a neutral party, engages with HR Partners (HR Business Partners, Navigators, etc.), leaders and team members to interpret policies, employment law, legal and regulatory issues, and to evaluate concerns, conduct and document investigations. Consults and influences at multiple levels within the organization to drive a high-performance culture built upon trust and transparency. Occasionally completes research and other employee relations special projects; Supports leaders and HR Partners in advising in matters related to performance management. Serves as team member advocate as necessary to support union avoidance strategies. Approaches duties and work relationships as a trusted partner and informal leader. ## Essential Functions * Conducts investigations in situations where interviews and/or more complex analysis are required that may include the engagement of other organizational partners (i.e., Risk Management, Privacy, Legal, Security etc.) or where risk is identified as such that the meticulous handling of the process is critical to mitigate organizational risk. Such cases may include Physician/Provider related issues, Drug Diversion, Harassment, HIPAA, Patient and Team Member Allegations of Assault, and other particularly sensitive cases. * Acts as an escalation point for intermediate level cases that may need deeper analysis and/or consultation. Tracks, monitors and reports on investigations, root causes, outcomes and organizational impact. * On occasion, designs and deploys systematic processes, education, and highly visible projects impacting employee relations to advance the alignment and organizational priorities effectively. Regularly evaluates metrics and data to develop viable and sustainable recommendations. * Establishes and maintains effective working relationships at all levels. Provides exceptional customer service and timely follow through while anticipating customer needs; Facilitates effective communications to promote emp