Opportunities For Reinforcing Change Program
SeniorEcosystemSpecialist
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Ecosystem Specialist at Opportunities For Reinforcing Change Program. Skills: Facilities Management, Relationship Management, Work Order Management, Continuous Improvement. Champion a high-performance environment and participate with the development of a people strategy that attracts, retains, develops and motivates colleagues.. Foster an inclusive work environment.”
What You'll Achieve.
Ensure operational readiness of Ecosystems.; Ensure minimal interruptions to business operations.; Ensure all work orders are adhered to per the SLA’s.; Enhance and develop process improvements.; Deliver results.
Industry & Context.
Must be legally eligible to work at the specified location(s)., May be asked to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency)., Artificial intelligence tools are used during the recruitment process.
What They're Looking For.
Must Have
Demonstrated experience in administrative, business support or facilities coordinator function, in a fast-paced environment.
Nice to Have
Post-Secondary education in Facilities Management or Hospitality Management.
What You'll Do.
Champion a high-performance environment and participate with the development of a people strategy that attracts, retains, develops and motivates colleagues., Foster an inclusive work environment., Communicate vision/values and business strategy., Provide input into the day-to-day management of the CIBC Square Facilities Team., Provide feedback in the creation of guidelines to govern the CIBC Square Ecosystems., Understand, prioritize and articulate challenges and successes of the Ecosystems., Assist with solution development with the Sr.
Manager, Workplace where necessary., Support Global Workplace Experience Strategy program., Provide input to leadership and Facilities team about opportunities for reinforcing change program., Conduct daily morning inspections of the Ecosystems to ensure operational readiness, identify deficiencies and report to the Facilities Management (FM) shared mailbox for resolution or escalation., Liaise with Sr.
FM team members for all premises related matters such as office moves, and coordination of premises and building related matters (relocations, office planning) while ensuring minimal interruptions to business operations., Address employee experience feedback received through emails, tenant requests and face-to-face interactions., Manage and resolve requests, concerns, issues and complaints escalated within the ecosystem related to maintenance, supplies, behaviours, etc., Monitor office and furniture requirements and service requests., Submit work orders for required repairs of all equipment, furniture, premises, etc., Liaise with Day Custodians to ensure that deficiencies are reported, monitored and addressed., Manage and monitor the tenant work order system and inventory asset management system to ensure all work orders are adhered to per the SLA’s., Embed Continuous Improvement approach in day-to-day activities., Actively work towards enhancing and developing process improvements., Conduct ongoing evaluation of existing processes and practices.
How You'll Work.
Team & Collaboration
Cross-functional coordination; Liaise with Sr. FM team members; Liaise with Day Custodians; Collaborate with Sr. Manager, Workplace
Communication Scope
Exceptional written and verbal communication skills.
Full Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you 'll be doing** The Senior Ecosystem Specialist champions a high-performance environment and participates with the development of a people strategy that attracts, retains, develops and motivates their colleagues by fostering an inclusive work environment; communicating vison/values/business strategy and provides input into the day-to-day management of the CIBC Square Facilities Team. In this role, you will provide feedback in the creation of guidelines to govern the CIBC Square Ecosystems. Understand, prioritize and articulate challenges and successes of the Ecosystems and assist with solution development with the Sr. Manager, Workplace where necessary. You will Support Global Workplace Experience Strategy program and provide input to leadership and Facilities team about opportunities for reinforcing change program. _At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._ **How you’ll succeed** * **Facilities Management** – Conduct daily morning inspections of the Ecosystems to ensure operational readiness, identify deficiencies and report to the Facilities Management (FM) shared mailbox for resolution or escalation. Liaise with Sr. FM team members for all premises related matters such as office moves, and coordination of premises and building related matters (relocations, office planning) while ensuring minimal interruptions to business operations. * **Relationship Management** – Address employee experi
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