SeniorEcommerceManager

Are you a **commercially driven ecommerce professional** ready to take ownership of a high‑impact role? Do you thrive in a fast‑paced **digital environment** where **trading performance, customer experience and continuous optimisation** are at the heart of everything you do? If you’re looking for a role that blends **hands‑on trading, strategic influence and technical capability** — this could be your next step. We’re expanding rapidly across the UK, and we’re looking for a **Senior Ecommerce Manager** to lead trading across all BiGDUG brands and sites. You’ll be responsible for **driving online revenue, optimising the customer journey, and delivering a best‑in‑class ecommerce experience** — all while working closely with marketing, category and development teams to shape our digital future. This is a fantastic opportunity to own the trading strategy, lead on‑site optimisation, and play a key role in delivering ambitious growth plans. ## **What you’ll be doing** ### **Ecommerce Trading & Growth** * Lead day‑to‑day ecommerce trading across all brands and sites, driving revenue, conversion and customer experience. * Own the trading calendar — promotions, content updates, product ranging and seasonal activity. * Monitor key KPIs (revenue, conversion, AOV, traffic) and take proactive action to protect performance. * Ensure pricing, messaging and promotional activity are aligned across all channels. ### **On‑Site Experience & Merchandising** * Lead visual merchandising across UK sites, optimising category layouts, product sequencing and promotional placements. * Oversee content publishing, ensuring product pages and landing pages meet brand and UX standards. * Work with category teams to analyse product performance and optimise category strategy. ### **CRO, UX & Innovation** * Drive a continuous CRO programme using A/B testing, heatmaps and user insights. * Identify opportunities to improve the customer journey and unlock incremental revenue. * Partner with marketing to