Haleon

SeniorECKeyAccountManager

Shanghai, China FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior EC Key Account Manager at Haleon. Skills: Key account management, E-commerce operations, Tmall Supermarket, Taobao Distribution. Drive brand growth and partnership within key platforms. Build and strengthen relationships with platform stakeholders”

What You'll Achieve.

Achieve visibility, sales performance, and market share; Drive continuous improvement in platform performance

Industry & Context.

Problems you'll solve

Problem-solving abilities

What They're Looking For.

Must Have

5+ years of experience in key account management, e-commerce operations, or trade marketing, proven track record in managing Tmall Supermarket and/or Taobao Distribution businesses, Deep understanding of the Tmall and Taobao ecosystem, data analysis skills, Excellent communication, negotiation, and relationship-building skills, Result-oriented, project management and problem-solving abilities

What You'll Do.

Drive brand growth and partnership within key platforms

Build and strengthen relationships with platform stakeholders

Develop and execute strategic sales and operational plans

Ensure brands achieve visibility

Develop and maintain partnerships with key counterparts

Formulate and implement sales and operational plans

Analyze sales performance and consumer insights

Optimize product assortment

Coordinate cross-functionally with marketing

Ensure seamless execution of campaigns

Ensure timely order fulfillment

Monitor and report on key business metrics

Stay updated on platform policies and industry trends

Explore new features or programs to enhance presence and competitiveness

How You'll Work.

Team & Collaboration

Develop and maintain partnerships with key counterparts at Tmall Supermarket and Taobao Distribution; Coordinate cross-functionally with marketing, supply chain, finance, and logistics teams; Interact effectively with platform partners and internal cross-functional teams

Communication Scope

Excellent communication; Negotiation; Relationship-building

Process & Methodology

Manage multiple priorities in a fast-paced environment

Full Job Description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. **About the role** _The role of Tmall Supermarket and Taobao Distribution will be the primary driver of our brand’s growth and partnership within these key platforms._ _You will be responsible for building and strengthening relationships with platform stakeholders, developing and executing strategic sales and operational plans, and ensuring our brands achieve strong visibility, sales performance, and market share._ **Key responsibilities** * Develop and maintain strong partnerships with key counterparts at Tmall Supermarket and Taobao Distribution, ensuring alignment on business goals, promotional activities, and operational requirements. * Formulate and implement annual/quarterly sales and operational plans for Tmall Supermarket and Taobao Distribution, including sales targets, inventory planning, promotional calendars, and marketing activities. * Analyze sales performance, consumer insights, and competitive landscape to identify growth opportunities, optimize product assortment, pricing, and promotions, and drive continuous improvement in platform performance. * Coordinate cross‑functionally wi

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