ZEISS

optics and optoelectronics

SeniorE-CommerceManager

Lisboa, Portugal FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior E-Commerce Manager at ZEISS. Skills: E-commerce strategy development, Future platform advancement, Omnichannel & ecosystem design, Innovation leadership, Customer-centric mindset. Define and execute the long-term e-commerce roadmap for ZEISS Vision - including platform evolution, international scaling, and integration with brand and retail strategies.. Lead the conceptual and operational upgrading of the ZEISS Online Shop, focusing on digital architecture, scalability, personalization, an”

What You'll Achieve.

deliver measurable growth

Industry & Context.

optics and optoelectronics
Problems you'll solve

Analytical; connect data-driven insights with strategic decision-making; navigating ambiguity; building new processes

What They're Looking For.

Must Have

strategic mindset with hands-on ability to deliver measurable growth, Proven track record in successfully managing multi-workstream initiatives or roadmap-related programs in a retail or B2B2C context, Proven experience in scaling or transforming e-commerce platforms within premium consumer goods, tech, or optical retail, Deep understanding of digital commerce technology stacks, their integration points (CMS, PIM, CRM, analytics), and customer data flows, Broad knowledge of digital performance levers — acquisition, retention, SEO/SEM, CRM, and A testing, Excellent communication and cross-functional leadership capable of influencing at multiple levels, Analytical and commercially able to connect data-driven insights with strategic decision-making, Entrepreneurial and curious, comfortable navigating ambiguity and building new processes in a corporate environment, High degree of accountability and ownership – able to own topics end-to-end, make decisions within scope, and deliver results independently, Comfortable working in fast-changing, ambiguous settings and taking ownership to move topics forward

Nice to Have

Fluent in German is an advantage

What You'll Do.

Define and execute the long-term e-commerce roadmap for ZEISS Vision - including platform evolution

international scaling

and integration with brand and retail strategies.

Lead the conceptual and operational upgrading of the ZEISS Online Shop

focusing on digital architecture

and premium user experience.

Align online and offline commerce to create seamless customer journeys connecting ZEISS’s retail partners

and physical touchpoints

Scout and pilot new digital retail capabilities (e. g.

prescription integration

self-refraction interfaces) in partnership with ZEISS innovation teams.

Continuously refine the online customer journey using behavioral insights

and performance analytics.

How You'll Work.

Communication Scope

Excellent communication

Process & Methodology

managing multi-workstream initiatives, roadmap-related programs

Full Job Description

ZEISS is technology and innovation. Founded in Germany in 1846, we’re an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 11.8 billion Euros in revenue with around 46,000 employees across 50 countries around the globe. As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue is currently invested in science and R&D. As the pioneer of scientific optics, we continue to challenge the limits of human imagination. With our passion for excellence we create value for our customers and inspire the world to see in new ways. We’re looking for a E-Commerce Manager to join us in Lisbon, Portugal. **Your Role** The role of E-Commerce Manager will involve: * **E-commerce strategy development:** Define and execute the long-term e-commerce roadmap for ZEISS Vision - including platform evolution, international scaling, and integration with brand and retail strategies. * **Future platform advancement:** Lead the conceptual and operational upgrading of the ZEISS Online Shop, focusing on digital architecture, scalability, personalization, and premium user experience. * **Omnichannel & ecosystem design:** Align online and offline commerce to create seamless customer journeys connecting ZEISS’s retail partners, digital services, and physical touchpoints * **Innovation leadership:** Scout and pilot new digital retail capabilities (e.g., virtual try-on, prescription integration, self-refraction interfaces) in partnership with ZEISS innovation teams. * **Customer-centric mindset:** Continuously refine the online customer journey using behavioral insights, UX testing, and performance analytics. **Required Skills/Experience** * Strong strategic mindset with hands-on ability to deliver measurable growth. * Proven track record in successfully managing multi-workstream initiatives or roadmap-related programs in a retail or B2B2C context *

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