Freshworks
SaaS
SeniorDirectorStrategicAlliances
“Senior Director - Strategic Alliances at Freshworks. Skills: Strategic Alliances, Channel Sales, Partner Ecosystems, Revenue Growth. Own global channel sales performance. Deliver partner-sourced revenue targets”
What You'll Achieve.
Drive Global CX Partner Revenue Growth; Deliver partner-sourced revenue targets; Deliver partner-influenced revenue targets; Deliver co-sell revenue targets; Drive increased channel contribution; Establish predictable partner-generated revenue; Establish scalable growth motions; Maximize partner productivity; Maximize market reach; Improve win rates; Improve deal velocity; Improve market penetration; Support customer outcomes; Build organizational capability
Industry & Context.
What They're Looking For.
Must Have
18–25 years enterprise software experience, 10+ years leadership experience, Experience in Customer Experience software, Demonstrated success driving partner-led revenue growth, Proven experience building global partner ecosystems
Nice to Have
Experience across North America, EMEA, APAC
What You'll Do.
Own global channel sales performance
Deliver partner-sourced revenue targets
Deliver partner-influenced revenue targets
Deliver co-sell revenue targets
Develop channel growth plans
Execute channel growth plans
Drive channel contribution to pipeline
Drive channel contribution to bookings
Drive channel contribution to customer acquisition
Establish predictable partner revenue streams
Establish scalable growth motions
Develop channel partner network
Expand channel partner network
Recruit channel partners
Activate channel partners
Scale channel partners
Build partner segmentation models
Build partner coverage models
Build partner engagement models
Create joint business plans
Drive accountability against commitments
Build repeatable partner-assisted sales motions
Embed partners into strategic opportunities
Embed partners into enterprise accounts
Drive joint pipeline creation
Drive joint account planning
Drive market development initiatives
Improve deal velocity
Improve market penetration
Support strategic opportunities
Establish onboarding programs
Establish enablement programs
Establish certification programs
Improve partner readiness
Define partner success metrics
Define partner performance frameworks
Ensure clear partner value propositions
Ensure partner growth opportunities
Ensure partner paths to profitability
Deliver frictionless partner experience
Partner with Sales leadership
Collaborate with Marketing
Work with Product teams
Work with Solutions Engineering
Work with Customer Success teams
Influence regional business strategies
Drive alignment across stakeholders
Lead global channel sales team
Develop global channel sales team
Establish operating cadences
Develop future leaders
Build organizational capability
Implement governance frameworks
How You'll Work.
Team & Collaboration
Regional sales leaders; Product teams; Solutions Engineering; Customer Success teams; Sales leadership; Marketing teams
Communication Scope
Executive presentations
Process & Methodology
Business planning, Forecasting, Pipeline management
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